Lakeside Healthcare Stamford
Lakeside Hthcare Stamford, Ryhall Road, Stamford, Lincolnshire, PE9 1YAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Honest feedback
Rated 4 stars out of 5
by Anonymous - Posted on 05 April 2024
My doctor was brilliant as was receptionist in getting me an appointment. As ever major issue was getting through . Anima was down and not accepting issues,3 phone calls took nearly 4 hours
Visited April 2024
Review titled Lakeside Healthcare Stamford
Replied on 08 April 2024
Dear Patient, Thank you for sharing your experience. I will share your feedback with the Stamford Team. Kind Regards Emma Patient Services Manager
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Review titled Infected cyst
Rated 4 stars out of 5
by brenda WILLIAMSON - Posted on 05 April 2024
I got an appointment next day through NHS website. Consultation thorough and helpful. Appropriate treatment given. GP was frustrated at not being able to give me my prescription there and then,it has to go to be verified, which is I guess why prescriptions are taking so long to fulfill.
Visited April 2024
Review titled Lakeside Healthcare Stamford
Replied on 26 April 2024
Dear Brenda, Thank you for taking the time to share your experience at the surgery. All clinician's prescribe using the electronic prescription process, which means that the prescription is generated and signed by the clinician and then this is sent electronically to your chosen pharmacy, or to your chosen dispensary for village patients. Kind regards Emma Patient Services Manager.
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Review titled Great check up
Rated 3 stars out of 5
by Julia Rawlinson - Posted on 28 April 2024
Had opportunity to get a check up, with blood test, blood pressure and BMI check. Was really pleased with nurse and outcome .
Visited April 2024
Review titled Lakeside Healthcare Stamford
Replied on 29 April 2024
Dear Julia, Thank you for sharing your positive experience with The Stamford Surgery. I will share your lovely feedback with the clinician that treated you. Kind Regards Emma Patient Services Manager
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Review titled Efficient and Prompt Medical Attention
Rated 5 stars out of 5
by Paul Ranft - Posted on 19 April 2024
A little wait for my appointment, however it was not necessary to see a doctor straight away away so not an issue. Extremely prompt follow up with the next stage of care. Well done.
Visited April 2024
Review titled Lakeside Healthcare Stamford
Replied on 26 April 2024
Dear Mr Ranft, Thankyou for taking the time to share your experience when attending the surgery. Kind Regards Emma Patient Services Manager
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Review titled Listening and knowledgeable doctor
Rated 4 stars out of 5
by Alan Sinfield - Posted on 10 April 2024
All issues listened to and dealt with. Time taken to understand. Asked plenty of questions and listened to the answers. Was reassuring and actioned immediately the issue remaining.
Visited April 2024
Review titled Lakeside Healthcare Stamford
Replied on 25 April 2024
Hello Mr Sinfield, Thank you for taking the time to share your experience. I am very happy to hear that the clinician listened to you, and took time to answer your questions. I will share your lovely feedback with the clinician who treated you and the wider Stamford Team. Kind Regards Emma Patient Services Manager
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Review titled Easy booking system
Rated 4 stars out of 5
by Anonymous - Posted on 04 April 2024
I needed to make an appointment and got one on the day. Easy to book. Went to St Mary’s. A little bit of a wait but was seen and issue was dealt with.
Visited April 2024
Review titled Lakeside Healthcare Stamford
Replied on 08 April 2024
Dear Patient, Thank you for taking the time to provide feedback on your experience. I will share your feedback with the whole Stamford Team. Kind Regards Emma Patient Services Manager
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Review titled Practice still has faults
Rated 3 stars out of 5
by Liz Warwick - Posted on 05 April 2024
Whilst I’ve been pleased with my recent experiences, it is still difficult to get an appointment with preferred doctor!
Visited April 2024
Review titled Lakeside Healthcare Stamford
Replied on 08 April 2024
Dear Liz, Thank you for sharing your experience. When booking your appointment, you can request for a certain doctor, the patient services team will then look at that doctor's availability for you. Kind regards Emma Patient Services Manager.
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Review titled Helpful Practice
Rated 3 stars out of 5
by Anonymous - Posted on 20 April 2024
The reception staff were helpful and cheerful. The GP I saw was professional, reassuring and sympathetic to my problems.
Visited April 2024
Review titled Lakeside Healthcare Stamford
Replied on 25 April 2024
Dear patient, Thank you for taking the time to share your experience with the Stamford surgery. I am very happy to hear you were greeted warmly by the patient services team, and the doctor was professional and reassuring. I will share your comments with the Stamford team. Kind Regards Emma Patient Services Manager
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Review titled Great experience at St Mary's practice.
Rated 4 stars out of 5
by valerie lambert - Posted on 16 April 2024
After having trouble getting through on phone,I got an appt with a doctor at St Mary's Street practice.He was very pleasant,clear and helpful I then had to go to reception and gentleman on there was also most pleasant and helpful.Good experience.
Visited April 2024
Review titled Lakeside Healthcare Stamford
Replied on 19 April 2024
Dear Mrs Lambert Thank you for sharing your experience. I will share your comments with the Doctor and Patient Services Advisor who you mention in your message. Kind Regards Emma Patient Services Manager
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Review titled Good experience
Rated 4 stars out of 5
by Anonymous - Posted on 30 April 2024
Problem was addressed with clear succinct advice, It’s unrealistic to expect a lengthy essay when we all lead busy lives
Visited April 2024
Review titled Lakeside Healthcare Stamford
Replied on 21 May 2024
Dear Patient. Thank you for sharing your experience with the Stamford surgery. I will share you comments with the wider Stamford team. Kind Regards Emma Patient Services Manager