Lakeside Healthcare Stamford
Lakeside Hthcare Stamford, Ryhall Road, Stamford, Lincolnshire, PE9 1YAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled OK
Rated 3 stars out of 5
by Anonymous - Posted on 02 April 2025
The appointment was to discuss my blood test results, this was after i was told that it was my responsibility to ring in for results, but surely if there was an issue with the results, it should be the doctor ringing me as promised, the doctor i saw was informative and sent me for other test, so did improve my impression of the way i was being treated.
Visited April 2025
Lakeside Healthcare Stamford has not yet replied.
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Review titled Good pratice
Rated 5 stars out of 5
by Pamela Rashid - Posted on 06 April 2025
Wasn’t very impressed with the device I think if your in a lot of pain you should be allowed to see someone not told to go to A&E. even more so if you don’t drive. The following day I phoned and got a face to face appointment the Doctor I see was lovely and did everything she could to help. But you shouldn’t have to go through all the stress of having to see someone.
Visited April 2025
Lakeside Healthcare Stamford has not yet replied.
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Review titled Doing well
Rated 4 stars out of 5
by David Lankester - Posted on 24 April 2025
Very capable and friendly and I was seen on time. I had to be at the surgery by 7.40am to be sure of getting appointment
Visited April 2025
Lakeside Healthcare Stamford has not yet replied.
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Review titled Great experience
Rated 4 stars out of 5
by Anonymous - Posted on 10 April 2025
Great consultation listened to my concerns. Very attentive she gave me choices and good advice. Was seen on time. Reception helpful and friendly
Visited April 2025
Lakeside Healthcare Stamford has not yet replied.
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Review titled Excellent when you get to see a doctor or nurse but-
Rated 2 stars out of 5
by Anonymous - Posted on 01 May 2025
The problem with this surgery is still the extreme difficulty in getting an appointment especially for elderly patients. I am fearful for the future because as a carer, my husband being a stroke victim, I find it a real battle to get help when we need it. Lakeside must attend to this problem urgently.
Visited April 2025
Lakeside Healthcare Stamford has not yet replied.
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Review titled Great help
Rated 4 stars out of 5
by Anonymous - Posted on 25 April 2025
Professional advice. Not a long waiting time. Understandable, clearly explain the treatment. The doctor printed out the exercises, which was a great help.
Visited April 2025
Lakeside Healthcare Stamford has not yet replied.
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Review titled Reassuring face to face appointment
Rated 4 stars out of 5
by Victoria Pointer - Posted on 10 April 2025
It was such a relief to see a GP face to face who discussed my symptoms with me and listened. I felt my situation was considered before recommending treatment.
Visited April 2025
Lakeside Healthcare Stamford has not yet replied.
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Review titled Awful reception staff
Rated 1 star out of 5
by Anonymous - Posted on 18 April 2025
I have experienced and also overheard this week in sheepmarket a patient struggling to get an appointment using the practice technology. The staff were completely unhelpful e.g.the receptionist said to the person...'you have to minimize this' the patient saud I can't, it's no working. The receptionist just carried on repeating this unhelpful statement as is if she said it enough times the patient's phone would miraculously start working. It tool some kind person sitting in the reception area to help the frustrated person. I've also experienced the phrase... ' I can't do that the system won't let me'. Can I suggest you review your systems so they actually support patient needs and not the needs of the tech people. If you are lucky enough to get through the myriad barriers and finally get to see a doctor they are usually kind and understanding. Getting there, however, seems to be an impossible feat!
Visited April 2025
Lakeside Healthcare Stamford has not yet replied.
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Review titled Exceptional Staff at Stamford Lakeside Sugery
Rated 5 stars out of 5
by Gary Towell - Posted on 09 April 2025
Started to feel really ill in the morning, rang the surgery to ask for a telephone consultation and advised of my symptoms. They arranged a F2F appoint due to the nature of my symptoms. Luckily, the assessment discovered signs of sepsis. The Dr rang Peterborough A&E and I was advised to attend for further treatment. Spent time in A&E, then moved into a ward where I was treated for sepsis. Following treatment I was released. Exceptional service and care from the 2 x staff members who dealt with me on the day, they are a credit to the team. This could have been a different story if they had not utilised their excellent knowledge of healthcare and referred me for treatment.
Visited April 2025
Lakeside Healthcare Stamford has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Linda Laughton - Posted on 18 April 2025
Although it took a while to get appointment via Airmid I received excellent diagnosis and help from the Dr
Visited April 2025
Lakeside Healthcare Stamford has not yet replied.