Lakeside Healthcare St Neots
14 Huntingdon Street, St. Neots, PE19 1BQContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent support. Thank you!
Rated 5 stars out of 5
by Phil White - Posted on 12 May 2025
Today I phoned for an appointment on the recommendation of the NHS online system. I was answered within 10 minutes and saw a GP less than 2 hours later. My doctor was superb and provided excellent diagnosis and information. Thank you for your patience under my barrage of questions! A strategy was suggested and a few minutes after leaving the surgery I had medication. I was highly impressed and relieved to be offered such support so quickly. Thank you with all sincerity.
Visited May 2025
Review titled Lakeside Healthcare St Neots
Replied on 16 May 2025
thankyou for taking the time to provide feedback. We have been working hard to increase access to our services and improve the patient experience - if you would like to complete our practice survey please follow the link https://www.lakesidestneots.co.uk/news/patient-survey-2025
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Review titled Would not recommend
Rated 1 star out of 5
by Millie - Posted on 27 May 2025
We have recently changed gp practices as I felt the treatment myself and my little one had received at lakeside was poor. Firstly the reception staff at the dumbelton surgery were extremely rude, not sitting on the actual reception desk (sitting far back on their computers). I had to shout my sons name and DOB when checking in for our appointment as they were took lazy to come the front desk. Secondly the GPs that we had seen didn’t listen to my concerns and made me feel invalid. I had left the surgery on multiple occasions upset. I would not recommend this surgery to anyone. We are now at Almond Road surgery and the GPs, receptionists etc are wonderful.
Visited April 2025
Review titled Lakeside Healthcare St Neots
Replied on 29 May 2025
I am sorry to hear your experience which has been discussed with the wider team. I am happy to discuss with you further if you would like to contact the surgery.
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Review titled Very efficient
Rated 4 stars out of 5
by Anonymous - Posted on 07 October 2024
The vaccination clinic was well organised, friendly and fast. Unexpectedly we were offered the Covid vaccination whilst we were there; an opportunity we took! Thank you.
Visited October 2024
Lakeside Healthcare St Neots has not yet replied.
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Review titled Efficient
Rated 5 stars out of 5
by Richard Blake - Posted on 07 October 2024
I recently had my flu jab and was offered the covid vaccine at the same time so that saved me another journey to a pharmacy.
Visited October 2024
Lakeside Healthcare St Neots has not yet replied.
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Review titled Efficient service
Rated 4 stars out of 5
by Anonymous - Posted on 07 October 2024
Very well organised for flu jab, no waiting all done in time, very helpful staff, in and out in minutes
Visited October 2024
Review titled Lakeside Healthcare St Neots
Replied on 13 November 2024
Thankyou for your feedback which we have shared with our team. The team worked really hard and gave up their Saturdays to ensure our patients were vaccinated early in the Winter Vaccine campaign.
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Review titled Flu & Covid Jabs
Rated 4 stars out of 5
by Paul Daines - Posted on 07 October 2024
Very well organised. Greeted and Treated with a smile on the faces. Very well organised. Greeted and Treated with a smile on the faces. Very well organised. Greeted and Treated with a smile on the faces. Very well organised. Greeted and Treated with a smile on the faces.
Visited October 2024
Lakeside Healthcare St Neots has not yet replied.
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Review titled Vaccination appointment
Rated 4 stars out of 5
by Mrs Christine Highams - Posted on 07 October 2024
This appointment was very well organised with lots of friendly staff and volunteers. Several reminders beforehand and good information about parking arrangements.
Visited October 2024
Review titled Lakeside Healthcare St Neots
Replied on 13 November 2024
Thankyou for your feedback which we have shared with our team. The team worked really hard and gave up their Saturdays to ensure our patients were vaccinated early in the Winter Vaccine campaign.
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Review titled Good handling of flu and Covid jabs
Rated 4 stars out of 5
by Pat - Posted on 07 October 2024
It was done very professionally and politely and a quick moving queue the people doing them were very helpfull and friendly and the whole thing was painless
Visited October 2024
Lakeside Healthcare St Neots has not yet replied.
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Review titled Well organised clinic
Rated 4 stars out of 5
by Sue - Posted on 07 October 2024
A friendly and well organised Covid and Flu jab clinic. Pleased to get both done ar the same time. The car parking could have been better. The far end was blocked off so turning was difficult.
Visited October 2024
Lakeside Healthcare St Neots has not yet replied.
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Review titled Flu vaccine day
Rated 4 stars out of 5
by Joyce.brand - Posted on 07 October 2024
The Saturday of flu vaccinations was very well organised and we were in and out in under 19 minutes the Nurses and Doctors were very efficient and friendly
Visited October 2024
Lakeside Healthcare St Neots has not yet replied.