Knights Hill Surgery Suite 1 - Ratings and reviews
Reviews
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Review titled Excellent GP Practice
Rated 5 stars out of 5
by Sylvester S Suaray - Posted on 17 April 2024
My most recent experience was with a pharmacist when my medication was reviewed after monitoring an earlier prescription. An alternative was prescribed in satisfactory way. My appointment was squeezed in despite the minimal appointment slots. Dedicated, empathic, and professional. Standards maintained services delivered.
Visited April 2024
Knights Hill Surgery Suite 1 has not yet replied.
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Review titled This doctor was one of the kindest I've ever spoken to.
Rated 5 stars out of 5
by Laura - Posted on 21 March 2024
I had to wait just under a week for this phone consultation, but they called on time and gave me a good length of time to discuss everything. He showed real genuine care for me, and doctors like him are hard to find. He's not the only great doctor at this practice, they're all lovely.
Visited March 2024
Knights Hill Surgery Suite 1 has not yet replied.
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Review titled Best in London
Rated 5 stars out of 5
by Anonymous - Posted on 03 January 2024
I’ve lived in London for 12 years and moved over from Australia, I couldn’t believe how difficult it was to find/contact/register with new practices when I moved house. Fortunately I moved to West Norwood five years ago and since easily registering with Knights Hill Surgery, i have never had a bad experience. They are always friendly, call when they say they will, always run on time and are always able to get me in within a reasonable timeframe.
Visited January 2024
Knights Hill Surgery Suite 1 has not yet replied.
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Review titled Very caring and efficient
Rated 5 stars out of 5
by Sarah - Posted on 08 January 2024
I want to say a huge Thank You to the surgery. I called them on 3 January and was given an appointment the same afternoon because they knew I was really worried. The doctor I saw then organised for King’s Hospital to give me an Xray the following evening. I’m so grateful to everyone I dealt with for being so sensitive and caring and for helping me avoid a possibly lengthy, and therefore stressful, wait for an appointment.
Visited January 2024
Knights Hill Surgery Suite 1 has not yet replied.
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Review titled Repeat prescription request is a constant battle!
Rated 2 stars out of 5
by Ramesh - Posted on 17 November 2023
Getting a repeat prescription from this surgery is an absolute nightmare! If you email the surgery with prescription, they completely ignore the email and do not act on the request for days. Then if you telephone them, they deny receiving the email. If you complain about this to the GP, they will advise you to use the NHS app for requesting repeat prescription, but NHS App does not connect with the GP Surgery system. You end up waiting for days often without medications or having to rely on over the counter medications at extra cost. Doctors who work in the surgery are very good and professional and want to do the right thing! But everything else around support services that are essential for the surgery to work well is inadequate and do not work. Some staff in the reception are good, but then you have some bad apples, who are genuinely rude and do not want to serve patients. It is a constant battle speaking to the surgery and getting a prescription from them. They behave as if it is coming from their personal pockets! With regret I have to conclude that that this surgery is not fit for purpose and I would discourage and dissuade people from registering with this surgery.
Visited November 2023
Knights Hill Surgery Suite 1 has not yet replied.
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Review titled Excellent practice
Rated 5 stars out of 5
by Anonymous - Posted on 13 November 2023
I have had wonderful treatment at this practice. Helpful and knowledgeable reception staff, and all the GPs have been caring and given me time to discuss things without being rushed.
Visited November 2023
Knights Hill Surgery Suite 1 has not yet replied.
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Review titled Friendly, professional and clean environment
Rated 5 stars out of 5
by Richard Atkins - Posted on 10 November 2023
I've recently attended Knights Hill Surgery twice, and on both occasions, everyone was friendly, courteous, and professional. The on-site paramedic and GP I saw were great. The practice is clean and tidy and the front desk staff are always very pleasant to engage with. I've lived in the area for 6 years and highly rate this practise.
Visited November 2023
Knights Hill Surgery Suite 1 has not yet replied.
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Review titled Professional and friendly
Rated 5 stars out of 5
by Anonymous - Posted on 17 October 2023
Recently joined and excellent first impression. Friendly and helpful reception. Kind and competent medical team. Thank you
Visited October 2023
Knights Hill Surgery Suite 1 has not yet replied.
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Review titled Love it my local GP
Rated 5 stars out of 5
by Mohamed Gaheir - Posted on 22 April 2023
Great service and help is there when you need it.i had medical promblem since i registered this surgery from 2003 to 2005, then re-registered 2007 till now, so still ihave great support and great help when i need it, and i would like to say doctors and nurses and all staff from knights hill surgery thank you very much for your help people like me.
Visited April 2023
Knights Hill Surgery Suite 1 has not yet replied.
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Review titled Efficient & friendly
Rated 5 stars out of 5
by Anonymous - Posted on 31 March 2023
Super helpful friendly team at Knights Hill. Recently moved surgeries and they’re way more organised and personable compared to my old one - can always speak to someone with ease. Really impressed.
Visited March 2023
Knights Hill Surgery Suite 1 has not yet replied.