Kirby Road Surgery
58 Kirby Road, Dunstable, Bedfordshire, LU6 3JHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Caring Practice
Rated 4 stars out of 5
by Linda Sherif - Posted on 17 August 2024
I saw an associate GP who was very friendly and professional. She listened to me and explained what she would do. She then rang me the same evening and advised that I would be given a gp appointment. I saw my gp after a couple of days and again, I was listened to without feeling hurried. My gp explained what needed to be done and took the appropriate action. I have been with this surgery for many years and always find the staff friendly, caring and helpful.
Visited August 2024
Review titled Kirby Road Surgery
Replied on 19 August 2024
Hello Linda. Thank you so much for your kind words. These have been passed to the team. Kind regards. The Partners.
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Review titled Fantastic Lead Nurse!
Rated 5 stars out of 5
by Holly - Posted on 07 August 2024
I attended for my routine Cervical screening, and I felt compelled to write in to share my experience. Compared to all my previous screenings, the Surgery's Lead Nurse was simply by far, the best medical professional I've been seen by. Her bedside manor is exceptional. She made me feel at ease and so comfortable. This type of screening, how should I say, can sometimes be a little tricky to accomplish.. As I've always experienced in the past. But She was done swiftfully and I was discomfort free! I was surprised as I've never experienced such a skilled, professionally executed screening before! Please pass on my thanks. What an amazing Lead nurse to have at your practice!
Visited August 2024
Review titled Kirby Road Surgery
Replied on 07 August 2024
Good morning, Holly! Thank you so much for taking the time to pass on your kind words about our Nurse. These have been passed along to her as well as the wider team, who are so pleased. Best wishes. The Partners.
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Review titled Friendly staff and calm experience
Rated 5 stars out of 5
by Anonymous - Posted on 08 July 2024
I had my first smear test which was of course nerve wracking. The nurses was incredibly kind and calming, making the experience a very positive one. The environment of the surgery is always a safe one and I have not had any negative experiences.
Visited July 2024
Review titled Kirby Road Surgery
Replied on 08 July 2024
Dear patient. Thank you so much for such kind feedback. This will be passed to the team! Kind regards. The Partners. Kirby Road Surgery.
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Review titled Our NHS is the envy of the World
Rated 5 stars out of 5
by Robert Spiers - Posted on 29 May 2024
Called NHS 111 as I was concerned about a problem I have had for a while. They were thorough in their investigation but felt I should have the problem looked at by my GP. NHS 111 then set up a telephone appointment for the following morning(I did not have to phone😊). The GP at Kirby Road Surgery phoned me at 07:50 the following morning and quickly gave me a face to face appointment at 10:20. The GP was able to put my mind at rest but to be sure has arranged for an Ultra Sound scan. The scan is not urgent so why should that be quick? I cannot fault this surgery, I have been with therm for 20 years and yes they had some problems over Covid and just after but didn’t we all? We need to stop complaining. Positive suggestions are always far more productive.
Visited May 2024
Review titled Kirby Road Surgery
Replied on 29 May 2024
Dear Mr Spiers. Thank you so much for such wonderful feedback! This has been passed to the team. Kind regards. The Partners.