Reviews

Displaying 1 to 2 of 2

1. Review titled Professional practice

   ★★★★★

   Rated 5 stars out of 5

   by Isatou Sanyang Jaiteh - Posted on 09 October 2023

   Booking appointments is easy. Great staff My concerns are always looked into by doing the necessary analysis or referrals.

   Visited October 2023

   Report as unsuitable

   Review titled Kingsmead Healthcare

   Replied on 10 October 2023

   Thank you for your comments. We appreciate it very much and assure you that we are always reviewing and upgrading or services wherever possible to enable our patients to have the best experience.

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2. Review titled Worst receptionist

   ★

   Rated 1 star out of 5

   by Anonymous - Posted on 05 June 2023

   I called to request antibiotics that I had been informed by the doctor I could get less than 2 months ago. The receptionist insisted that I go to the surgery and fill in the form. Due to medical condition this was not going to be possible as I was in pain suffering from Cellulitis both feet. Told me to go to the hospital and put the phone down.

   Visited May 2023

   Report as unsuitable

   Review titled Kingsmead Healthcare

   Replied on 10 October 2023

   Dear Patient, we are very sorry to hear about your experience. We believe you were treated by a GP with antibiotics. It would be very helpful, going forward, if you could contact one of the management staff or send us an electronic message via eConsult to state your difficulty and we will respond to it. We are here to serve patients the best way we can and every comment and experience helps us to improve our service.

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