Kings Norton Surgery
66 Redditch Road, Kings Norton, Birmingham, West Midlands, B38 8QSContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great surgery
Rated 5 stars out of 5
by Anonymous - Posted on 03 May 2025
Easy to get telephone consultation, doctor helped me and gave good advice, would recommend this surgery
Visited May 2025
Kings Norton Surgery has not yet replied.
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Review titled Efficient & friendly
Rated 5 stars out of 5
by Anonymous - Posted on 08 May 2025
My appointment was with one of the nurses who, after mentioning I’d been anxious about coming, immediately put me at ease, talked me through everything and made the whole process so much better than I’d expected. I was so grateful for her empathy and kindness throughout. Arranging the appointment online was a breeze and took away the stress of having to speak to reception and my appointment was on time. I don’t attend the practice very often and was very happy with my experience.
Visited May 2025
Kings Norton Surgery has not yet replied.
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Review titled Amazing Attentive Care
Rated 4 stars out of 5
by Anonymous - Posted on 08 May 2025
For anyone who has a cervix I’m sure I don’t need to say what smear tests can be like. But recently I received the absolute best care I have ever had. The staff member was patient, kind, gave good advice and made me feel like nothing was too much trouble. Not only that, but the procedure itself was the least uncomfortable, and actually made me emotional at the end because I had been preparing myself for so much discomfort. I followed their advice and made an appointment to discuss some issues with the GP, and got a link to book my appointment within 15 minutes. It’s never going to be quite the same as it was before, but when the staff are good, they’re very good.
Visited May 2025
Kings Norton Surgery has not yet replied.
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Review titled Excellent practice
Rated 5 stars out of 5
by Claire Nash - Posted on 08 May 2025
I am a fairly new patient to Kings Norton Surgery. I have found the triage system to be excellent, staff are friendly and the GP I had an appointment with put me at ease and listened to me.
Visited May 2025
Kings Norton Surgery has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 01 May 2025
Lovely practice Friendly helpful receptionists Very clean environment Doctor very good felt like he had time and listen to me.
Visited May 2025
Kings Norton Surgery has not yet replied.
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Review titled Great experience at Ashtree Medical
Rated 5 stars out of 5
by Anonymous - Posted on 03 May 2025
I had an appointment at Ashtree Medical Center in May 2025 and I was pleasantly surprised to be called in 7-8 minutes before my scheduled appointment. During my previous visits to the surgery, I've had to wait several minutes to be called in despite checking in early so it's great to see that the waiting time was significantly less. I also love the fact that I can easily contact my GP via the NHS app and the response time is super quick. Even when I request repeat prescriptions on the app, I usually get approvals on the same day. Every time I've had an appointment at the surgery with a doctor or a nurse, they're always so calm, helpful and patient. The receptionist is also friendly. Before my most recent visit to the surgery, I completed the form on the NHS app explaining my symptoms and in less than an hour, I got a response with a link to a calendar to book a time I can come for an appointment. I also requested for a follow up with a shared care and the doctor made sure to call the secretary before the appointment. I don't live as close to the surgery anymore but I chose to remain with the surgery because of the overall positive experience I've had with them for over 10 years. Great staff, good facilities, highly recommend.
Visited May 2025
Kings Norton Surgery has not yet replied.
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Review titled Excellent practice
Rated 5 stars out of 5
by A sheehy - Posted on 02 May 2025
Lovely staff , great doctor took her time to explain everything . I never felt rushed or uneasy asking questions .
Visited April 2025
Kings Norton Surgery has not yet replied.
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Review titled Great doctors surgery
Rated 5 stars out of 5
by Anonymous - Posted on 26 April 2025
Excellent doctors surgery from receptionist to the actual doctor everyone polite & respectful they listened to me and made me feel very comfortable would definitely recommend to family and friends actually i already have i will always say join my doctors surgery absolutely great
Visited April 2025
Kings Norton Surgery has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Mark - Posted on 05 April 2025
I only move to Kings Norton surgery about 12 months ago as I found it too difficult to get an appointment at my old surgery. I was somewhat concerned when the online triage system started but have found that it works extremely well. Staff are friendly and efficient, and the doctors I have seen likewise.
Visited April 2025
Kings Norton Surgery has not yet replied.
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Review titled Good practice with great drs and nurses
Rated 4 stars out of 5
by AshleyJB - Posted on 12 April 2025
The nurse I saw last time I visited was very helpful pointing me in the right direction for the right help, they are all very friendly, polite and helpful with every visit
Visited April 2025
Kings Norton Surgery has not yet replied.