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Kings Norton Surgery

66 Redditch Road, Kings Norton, Birmingham, West Midlands, B38 8QS

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Patient ratings and reviews

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Reviews

Displaying 1 to 10 of 65

  1. Review titled Great practice

    Rated 5 stars out of 5

    by Anonymous - Posted on 18 June 2025

    I'm a new patient and received an appointment in a timely manner. The doctor was very informative and friendly. Very satisfied with the service I received

    Visited June 2025

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  2. Review titled Good prompt care

    Rated 5 stars out of 5

    by Joan Hosfield - Posted on 11 June 2025

    The receptionist took time to arrange an appointment to suit me. I was seen very shortly after the agreed time. The nurse was friendly, knowledgeable and explained procedures clearly. I was impressed to receive results of my cholesterol test quickly. I was slightly confused by the follow up arrangements as the link took me to a very long page on my phone and I had trouble finding the correct section. I was told that Suvera Pharmacy would contact me to follow up but I am not clear if I need to take any action myself. I think the website the link took me to needs some rethinking.

    Visited June 2025

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  3. Review titled Amazing Service

    Rated 5 stars out of 5

    by Kerrie Grandison - Posted on 03 June 2025

    I have always recieved exceptional service from all at Kings Norton Surgery . The app service is an excellent addition and makes communication super efficient and I always get a response within at least 2hrs . I came in yesterday 02/06/25 for my annual review with full blood count and results were on my NHS app today less than 24hrs later . Thank You to all Dr's , Nurses and Reception staff you are all amazing 👏.

    Visited June 2025

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  4. Review titled Professionalism

    Rated 5 stars out of 5

    by Moses Oluwole Ogunbusola - Posted on 08 June 2025

    I was given a friendly welcome and attended to in utmost professional manner. The GP explained to me in details the past and current medical situation and assured a follow up with Surgeon at New Cross Hospital in Wolverhampton. My prescription requests are promptly looked into and approved for collection. Courteous staff members and always ready to help.

    Visited June 2025

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  5. Review titled Professional treatment

    Rated 5 stars out of 5

    by Anonymous - Posted on 11 June 2025

    I went for a routine blood test with the nurse. She not only was caring and skilled in her job but also answered all the questions I had about potential following up the results and booking an appointment to discuss the results if needs be. Thank you

    Visited June 2025

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  6. Review titled Had good service

    Rated 5 stars out of 5

    by Sally Bavington - Posted on 16 June 2025

    I went to surgery to have a review on medication regarding my back and the doctor referred me directly to have further tests. The receptionists were also good with arranging my appt with the doctor.

    Visited June 2025

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  7. Review titled Listening is key

    Rated 5 stars out of 5

    by Caroline Gill - Posted on 10 June 2025

    I am extremely pleased with the recent appointment I had to treat a knee injury. The doctor couldn't have been more helpful, explaining the treatment fully. Hopefully this will continue to give me relief from pain. Thank you.

    Visited June 2025

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  8. Review titled The best practice for miles around

    Rated 5 stars out of 5

    by Edi - Posted on 22 June 2025

    I send in a request by email...often within half an hour I may receive a reply. Then I may get an answer telling me the Dr would like a face to face appointment. If I don't mind whom I see, it is often within a couple of days. This last time I requested one of two doctors and my request was granted. It is such a bonus to see a Doctor who knows you and really listens to you...and even more important, who cares about you.

    Visited June 2025

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  9. Review titled Reassuring and kind

    Rated 5 stars out of 5

    by Anonymous - Posted on 19 June 2025

    It was my first time getting a smear test and I put it off because I was nervous. The person who I had my appointment with was the most reassuring kind person who really put me at ease. They went through all the steps with me and It felt like a very non-judgemental space, you could really tell that they really cared about the subject and was dedicated to making the process as easy and calm as possible. I have recommended other people who are part of my surgery to also get their smear test here because i was treated so well!

    Visited June 2025

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  10. Review titled Great, fast, helpful

    Rated 5 stars out of 5

    by Anonymous - Posted on 04 June 2025

    I was seen quickly, follow ups arranged very quickly. Appointment was sensitive and productive. Very friendly staff.

    Visited June 2025

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