Kings Lane Medical Practice - Ratings and reviews
Reviews
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Review titled Great practice
Rated 5 stars out of 5
by Gill Derbyshire - Posted on 16 November 2023
I am a new patient to the practice and I have been very impressed with my experience so far . I have been made to feel welcome and I am so glad I have joined . Everyone has been friendly and helpful and this has given me great reassurance for when I need to seek their help, support or guidance in the future. Thank you Kings Lane .
Visited November 2023
Kings Lane Medical Practice has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Suzanne Mcmahon - Posted on 05 October 2023
Phoned doctors as I suddenly felt ill the receptionist got me in to see doctor within the hour I was examined and was told to go to straight to hospital were they were waiting for me I had Xray, blood tests and ECG they found I had pneumonia and pancreatitis and I was there for eight days thanks to all the wonderful staff at Kingslane medical practice I'm now on the mend and getting fantastic after care
Visited September 2023
Review titled Kings Lane Medical Practice
Replied on 06 October 2023
Thank you for your review Suzanne, We are so happy to hear you are feeling better and on the mend.
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Review titled Things Looking Up
Rated 5 stars out of 5
by Anonymous - Posted on 28 January 2023
Recently I had an exemplary experience at the surgery, such a change for the better. Last year it seemed impossible to obtain any help, phoning at 8.00am and not getting anywhere. However last week I met a receptionist who listen, appeared helpful and caring. I met there a Physician's Associate who was excellent. She gave confidence, was practically skilful and friendly. She could teach interpersonal skill to many recuits in the NHS. Well done!
Visited January 2023
Kings Lane Medical Practice has not yet replied.
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Review titled Booking appointment
Rated 3 stars out of 5
by Anonymous - Posted on 04 November 2022
Tried to get an appointment to see a doctor. We can only ring at 8 o'clock in the morning. After 113 attempts I got through but all the appointments had gone. I know these good people a stretched but as a patient I think the service is not a good experience. Hopefully a solution can be found soon because on the whole this is a decent surgery
Visited November 2022
Review titled Kings Lane Medical Practice
Replied on 15 November 2022
Thank you for your comments. We have recently changed our appointment systems allowing patients to book online, we have now prebook able appointments and E-consults. Patients needing to be seen urgently by a Doctor will always be seen on the same day.