King Street Surgery - Ratings and reviews
Reviews
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Review titled terrible service
Rated 1 star out of 5
by Anonymous - Posted on 09 June 2023
Terrible service. I have got to have a review for my tablets, as they will not prescribe my tablets until I do. I have been trying to get an appointment for over a week, with no luck, just to be told to ring back at 8am every day!!!! I have now ran out of tablets and was told by the receptionist (which I have to say was very polite) that I will have to ring 111 for emergency supply. I have been told by the Chemist that they can only supply 5 tablets and that it will cost me the full price of the prescription. They were disgusted that I had to ring 111, as I can't get a review. The doctors are obviously taking on too many people and they need to start thinking of the service that they supply.
Visited June 2023
King Street Surgery has not yet replied.
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Review titled Not impressed
Rated 2 stars out of 5
by Susan - Posted on 14 December 2022
I attended the doctors this morning at 10.25am and was treated by a doctor and told a prescription would be sent to my pharmacy. I went to collect it at 2.15pm only to be told no prescription had been sent through. When I tried to phone doctors I found out it was closed until tomorrow
Visited December 2022
King Street Surgery has not yet replied.
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Review titled Dreadful
Rated 1 star out of 5
by Anonymous - Posted on 09 November 2022
Never answer the phone ! When they do and state a gp will call you. .. they don’t ! Even when 111 book an appointment for you, they do not call you! Phone has had engaged tone for 3 days solid ! Even after call back button is reapeatedly pressed for an hour each time. Dreadful practise
Visited November 2022
King Street Surgery has not yet replied.