King Cross Practice
King Cross Surgery, 199 King Cross Road, King Cross, Halifax, West Yorkshire, HX1 3LWContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Rubbish accessibility.
Rated 1 star out of 5
by Anonymous - Posted on 14 May 2024
As a retired GP and palliative care doctor, I am appalled at the lack of accessibility for basic advice and consultation. No wonder I spend 90% of my supposed retired time listening to the appalling attempts for people trying to access basic medical care. I spent 1/2 my day listening to automated advice on button pressing, all options cutting you off apart from the 'private' consultation button which directed you to some disenchanted secretary who was too busy to be courteous, apparently. All in all a frustrating and unprofessional experience.
Visited May 2024
King Cross Practice has not yet replied.
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Review titled Incredible care, sensitive and kind
Rated 5 stars out of 5
by Rachel - Posted on 18 April 2024
The staff within this practice are incredible.. on two occasions this month I have had exceptional service from health care professionals, especially surrounding my teenage daughter. Thank you to the staff member who took the time to ensure my daughter was heard , you were so kind and sensitive. Very much appreciated.
Visited April 2024
King Cross Practice has not yet replied.
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 07 April 2024
Came for cervical screening - I was nervous but the nurse was lovely, so friendly and professional, extremely knowledgeable and kind. Really put me at ease for the procedure and thoroughly explained the next steps
Visited January 2024
King Cross Practice has not yet replied.
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Review titled Dissatisfied
Rated 3 stars out of 5
by Anonymous - Posted on 14 August 2023
Today I tried to contact the practice regarding my husband who had been unwell for 4 days the attempt I was informed the queue was full I then rang again to try and arrange a home visit I haven’t done this for 30 years so it’s not something we do often. This call rang and rang then cut off. I then tried the appointment again after all the guff at the beginning I was cut off again did not have any option at all. I then took my husband to A&E where he was looked after and put on a drip. To say I am disappointed is an understatement this surgery used to be really good now I wouldn’t recommend it to anyone it’s time things changed my daughter is a nurse at a doctors practice they speak to everyone and are now offering face to face for all appointments.I would have been happy to speak to someone but unfortunately that is to much to expect now.
Visited August 2023
King Cross Practice has not yet replied.
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Review titled Excellent, Holistic Care
Rated 5 stars out of 5
by Chris - Posted on 30 August 2023
Nothing less than an excellent standard of care here in my experience. Admin + Clinicians are very kind and supportive. Accessing any GP is increasingly difficult. Blame your government, not those who are struggling to help lots of people with very little resource.
Visited August 2023
King Cross Practice has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Dale - Posted on 19 May 2023
I am a new patient , I find both staff and doctors to be extremely helpful and very supportive. Emergency appointments are made in very good time. I highly recommend this practice.
Visited May 2023
King Cross Practice has not yet replied.