Keyworth Medical Practice
Bunny Lane, Keyworth, Nottingham, Nottinghamshire, NG12 5JUContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Travel Clinic Issues
Rated 2 stars out of 5
by Anonymous - Posted on 16 December 2024
Spoke to Keyworth Medical Practice at the time of booking a holiday to obtain details regarding the Travel Clinic. Was advised to complete some forms and the surgery would be in touch. No communication received, so called and was advised to book on to the Travel Clinic. There was no availability and on requesting to book onto the next was told booking wouldn't open until a specific date and to call back again on this date. On calling again was told the clinic was fully booked, despite the list only being open for 2 minutes unless the information I was given previously was incorrect. The individual I spoke to couldn't comment. Keyworth Medical Practice no have no solution and have advised I speak to a pharmacy instead. This is the first time this was mentioned and the timescales are now significantly shorter to address. Disappointed in the incorrect and incomplete information provided.
Visited December 2024
Keyworth Medical Practice has not yet replied.
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Review titled No appointments
by Kaz - Posted on 01 September 2024
I am despairing about how you get an appointment here. I once rang 70 plus times over a two day period - each calls last 54 seconds - to not even get into a queue. When I finally got through after months of trying, the doctor said he would call me back but never has. I have tried messaging and writing letters but the only response I had was, this is not the appropriate place to send a message. Twice a nurse appointment was on the phone but the letter invite both said in person. They wouldn't see me in person and I missed the call as I was driving back from the appointment. I would love to know what has happened and how others manage to see a doctor. Is there a secret I don't know about?
Visited June 2024
Keyworth Medical Practice has not yet replied.
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Review titled Reassuringly available when needed
Rated 5 stars out of 5
by Sarah - Posted on 17 February 2024
Late afternoon yesterday I became concerned for my young daughter as her throat infection worsened. I called the surgery at 5.15pm and by 5.45pm she had seen a brilliantly thorough Dr and received a prescription & advice to manage her symptoms over the weekend. So grateful for swift access to healthcare when we needed it.
Visited February 2024
Keyworth Medical Practice has not yet replied.