Kenyon Medical Centres
15 Chace Avenue, Willenhall, Coventry, West Midlands, CV3 3ADContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Good practice
Rated 4 stars out of 5
by Jim cunningham - Posted on 08 May 2025
Good at keeping to appointment time nurse explained everything well pleased with service surgery very clean reception very helpful
Visited May 2025
Review titled Kenyon Medical Centres
Replied on 20 May 2025
Dear Mr Cunningham, Thank you for your review. Patient feedback is important to us and we appreciate your comments. Kind regards Kenyon Medical Centres
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Review titled Health Check Up
Rated 3 stars out of 5
by Anonymous - Posted on 21 May 2025
I attended a health check up, where the nurse was struggling with the online information as it had all changed. This in itself wasn’t an issue, however, when it came to taking my blood, which I was incredibly nervous about, I’m not sure it could have gone any worse ! The nurse that was taking my information didn’t feel confident enough to take my blood, so asked a more experienced nurse, good job she did ! As the needle went into my arm the vacuum cylinder ? Fell off the needle, leaving the needle in my arm and me doing a lot of deep breathing trying not to panic ! Once this had all been cleaned up, the nurse tried again ! This time it was a success but it was quite painful. I have tried very hard over the years to overcome my fear of blood tests and I was doing very well until this incident !! If I’d known a blood test was needed I’d have gone to Styvechael Pharmacy where they know what they are doing ! I felt the nurse taking the information wasn’t really interested in me, the whole situation was just a box ticking situation. Not sure I’ll attend another health check as I seem to leave worse than when I arrived.
Visited May 2025
Kenyon Medical Centres has not yet replied.
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Review titled Very good Doctors
Rated 5 stars out of 5
by Anonymous - Posted on 11 May 2025
I find my Doctors very good and very helpful have time and patience with me. Reception is staffed by understand ladies
Visited May 2025
Review titled Kenyon Medical Centres
Replied on 20 May 2025
Dear Patient, Thank you for your review. Patient feedback is important to us and we appreciate your comments. Kind regards Kenyon Medical Centres
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Review titled good advice from doctor at latest appointment
Rated 4 stars out of 5
by Nick Darlington - Posted on 16 May 2025
Good advice given, confident in doctors advice and follow up Would have improved if more eye contact when advising me
Visited May 2025
Review titled Kenyon Medical Centres
Replied on 20 May 2025
Dear Mr Darlington, Thank you for your review. Patient feedback is important to us and we appreciate your comments which will be passed on to the consulting clinician. Kind regards Kenyon Medical Centres
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Review titled Friendly staff organisation could improve
Rated 4 stars out of 5
by Anonymous - Posted on 09 May 2025
Had an appointment 8 am - arrived 10 minutes earlier - however the front door was locked and had to wait outside until 8 - waiting area should open at least 15 minutes prior to first appointment if they want patients to attend on time - Staff was friendly and professional
Visited May 2025
Review titled Kenyon Medical Centres
Replied on 20 May 2025
Dear Miss Tipple, Thank you for your review. Patient feedback is important to us and we appreciate your comments. Kind regards Kenyon Medical Centres
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Review titled Good start
Rated 3 stars out of 5
by Carl Green - Posted on 09 May 2025
I had an unexpected health issue that started about 2 months a go at the time I was in an extreme amount of pain and very concerned on contacting the surgery I was given an out of hours doctors appointment at another surgery within 4 or 5 hrs where I was examined and had an initial diagnosis of gallstones, and an ultrasound scan booked the next day by Kenyon Medical Centre, within a week of the scan I had a message from a Dr to say my scan showed no sign of gallstones, as the issue has been ongoing I then booked an appointment with Dr to discuss the problem, he was excellent he listened to all the issues and timeline and and bloods and a stool test as a starting point and a plan is now in place going forward depending on results, his manner and advice were very reassuring and I also have found there is a major improvement with the care navigators I have spoken with on all occasions I have needed to contact the surgery in there manner and helpfulness.
Visited May 2025
Review titled Kenyon Medical Centres
Replied on 20 May 2025
Dear Mr Green Thank you for your review. Patient feedback is important to us and we appreciate your comments. Kind regards Kenyon Medical Centres
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Review titled Good practice
Rated 4 stars out of 5
by Reyhan Ozcan - Posted on 21 May 2025
I am happy with my GP because whenever I try to make an appointment they try to help me . If the doctor is full and do not accept face to face appointment, they make an appointment by phone and when I explain my problem on the phone they prescribe me medicine and I go to nearest pharmacy and get my medication. This is a good practice in the sense that my pain goes away you
Visited May 2025
Kenyon Medical Centres has not yet replied.
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Review titled Excellent service throughout the surgery
Rated 5 stars out of 5
by David Furey - Posted on 08 May 2025
My recent visit was due to the loss of my mother The GP was so full of empathy. he was so caring and understanding and made sure I was OK The GP had given me contact numbers for support I was so overwhelmed with his concern ao I believe he needs to be mentioned I also want to thank all the staff as they too were very understanding and caring
Visited May 2025
Review titled Kenyon Medical Centres
Replied on 20 May 2025
Dear Mr Furey, Thank you for your review. Patient feedback is important to us and we appreciate your comments which will be passed on to the consulting clinician. Kind regards Kenyon Medical Centres
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Review titled Friendly practice
Rated 4 stars out of 5
by Anonymous - Posted on 08 May 2025
Satisfied with my treatment as this practice. Didn’t have to wait to long for a Face to Face. Blood tests and investigations done promptly. Doctor listened to my concerns and put my mind at ease.
Visited May 2025
Review titled Kenyon Medical Centres
Replied on 20 May 2025
Dear Patient, Thank you for your review. Patient feedback is important to us and we appreciate your comments. Kind regards Kenyon Medical Centres
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Review titled Great experience in this particular consultation
Rated 3 stars out of 5
by Anne Mochrie - Posted on 21 May 2025
I found that the doctor I saw was very thorough and had an holistic approach with his questions. This was a positive and caring experience. I know I’m reviewing my experience but I feel I can compare my this with a rather a negative consultation one of my family had when broaching a second issue with their health and received a blunt, terse reply ‘One problem only’. This for me is not acceptable as many health issues are linked. Conversations should not be closed down in this way. I know appointments have a small window, but for me this consultation didn’t take long and despite this I felt the doctor covered all bases and did a physical examination. I felt free to talk and I was not talked down to. I want to say that I’m grateful that this surgery does allow face to face appointments relatively swiftly… Can I also say that the receptionist at The Chase was kind, polite and professional .Thanks…..
Visited May 2025
Kenyon Medical Centres has not yet replied.