JS Medical Practice
104-108 Park Lane, London, Greater London, N17 0JPContact details and opening times
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Reviews
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Review titled Unhelpful and clueless
Rated 1 star out of 5
by David Sanchez Portilla - Posted on 27 March 2025
They have no idea, and that's even though work doesn't kill them, because they don't do anythingthere, and the little they do...bad. I had to have my daughter's blood tested and they gave me the blood form and where to call...after making an appointment, missing my day of work and taking my daughter out of school early to get to the appointment...we arrived and...surprise!!!! Children under 16 have to go to the hospital, not just any place....(wich obviously they should have warned me about in advanceat the gp) so a wasted day for me...what a start for the new company...avoid as much as possible
Visited March 2025
JS Medical Practice has not yet replied.
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Review titled Unhelpful receptionists, clueless and rude doctors
Rated 1 star out of 5
by Anonymous - Posted on 03 November 2024
The receptionists seem abrasive when patients bring up how they cannot get appointments. There needs to be more understanding that we are waiting in the cold. The doctors are generally very detached and the constant changing of doctors means that they have no understanding of their patients. The worst experience was when a doctor blamed us for bringing up a few health issues in a single-booked appointment, seeming very annoyed, and being carelessly condescending. She looked down on us, and even judged the way I was sitting with my legs folded, asking if I was Iranian (since her Iranian friend sat like that) and continued to guess my ethnicity, though she said she had no time to waste in the appointment. The whole experience was unprofessional, including how she constantly repeated she was a top professional and understood all ailments immediately by a 'single look'.
Visited August 2023
Review titled JS Medical Practice
Replied on 24 February 2025
Dear Patient Thank you for your feedback. We are very sorry to hear about your experience and take your concerns seriously. We apologise if you felt that our reception team and clinical staff did not provide the care and understanding you deserve. Please be assured that we are looking into the issues raised regarding appointment accessibility, waiting conditions, and the manner in which your concerns were addressed. Since this review is anonymised, we would appreciate the opportunity to discuss your experience further so that we can investigate this matter in detail and work towards improvements. Please email us, marking your message to the attention of the Practice Manager, at your earliest convenience. Thank you for bringing this to our attention. We value your input and are committed to ensuring a respectful and professional service for all our patients. Yours sincerely, JS Medical Practice (Park Lane) branch team