Issa Medical Centre - Patel
73 St Gregory Road, Deepdale, Preston, Lancashire, PR1 6YAContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Issa Medical Centre - Patel.
Reviews
-
Review titled It’s a great practice with kind staff!
Rated 5 stars out of 5
by Anonymous - Posted on 01 February 2024
I recently took my son for his vaccines at 8 weeks and 12 weeks and had an amazing experience! The staff at the clinic, from the front desk to the nurses, were incredibly kind and professional. They made us feel comfortable and at ease throughout the entire process. I'm so happy with the level of care we received. Highly recommend! Genuinely happy to see me and my son! I am very confused with the reviews I’ve been reading because honestly I can’t fault my experience at all. I think everyone works very hard and they deserve to know they are doing a brilliant job. Thank you
Visited October 2023
Review titled Issa Medical Centre - Patel
Replied on 06 February 2024
Thank you so much for your kind comments. We really appreciate you taking the time out to share your experience with us and we will certainly pass on your feedback to our team. Kind Regards Issa Medical Group
-
Review titled Wonderful Practice
Rated 5 stars out of 5
by Natalie - Posted on 29 July 2023
Senior Doctor is an amazing, so kind and patient a sheer gentleman. I cannot thank him enough for all my years of fantastic care from him. 5 star surgery. All staff polite and helpful. Many thanks
Visited July 2023
Review titled Issa Medical Centre - Patel
Replied on 31 July 2023
Thank you so much for your kind comments, Natalie. We really appreciate you taking the time out to share your experience with us and we will certainly pass on your feedback to our team. Kind Regards Issa Medical Group
-
Review titled Great experience
Rated 5 stars out of 5
by Salim Ingar - Posted on 05 July 2023
When I visited, the experience from the time I checked in with the secretary and the discussion with the doctor was a wonderful experience. The doctor spoke to me professionally and listened attentively. He ensured I got the best possible follow up. Very happy with the service.
Visited July 2023
Review titled Issa Medical Centre - Patel
Replied on 05 July 2023
Dear Mr Ingar Thank you so much for your kind comments. We really appreciate you taking the time out to share your experience with us and we will certainly pass on your feedback to our team. Kind Regards Issa Medical Group
-
Review titled Vulnerable customers
Rated 1 star out of 5
by Anonymous - Posted on 11 May 2023
I have applied for a reapplication of medication which we get as a 6 months batch. We have a doctor visit in the last week and they are aware of the medication we get. However when we applied for new batch the controlled drug was denied unless we had a review. The patient is a stroke sufferer and needs the medication for pain relief and I'm a carer who works. I have been waiting 2 days for a doctor how as a carer and and I work able to get through? The doctor should be able to allow this medication when the recent visit by the doctor was aware of what medication they are on. There should be a priority for vulnerable customers.
Visited May 2023
Review titled Issa Medical Centre - Patel
Replied on 15 May 2023
Dear Patient Thank you for your feedback, we are concerned that you feel your interaction with Issa Medical Group today has been unsatisfactory. As a practice we welcome all feedback and would like to discuss the concerns you have raised. Please contact the practice and leave a message for one of the management team to call and discuss further. Kind Regards Issa Medical Group.
-
Review titled Rude receptionist
Rated 1 star out of 5
by Anonymous - Posted on 10 May 2023
I rang for my daughter who has been I’ll for the past 10 days and is only getting worse, I was on the line for about 40minutes until they answered and when I told the receptionist the situation she started shouting at me and saying I was at the surgery a day earlier and I can’t be calling again, honestly it was so appalling and frustrating. She didn’t bother listening to what I had to say fully I wouldn’t recommend this place to anyone if you care about your well-being my child is only 20months old I can’t believe they are so ignorant
Visited May 2023
Review titled Issa Medical Centre - Patel
Replied on 15 May 2023
Dear Patient Thank you for your feedback, we are concerned that you feel your interaction with Issa Medical Group today has been unsatisfactory. As a practice we welcome all feedback and would like to discuss the concerns you have raised. Please contact the practice and leave a message for one of the management team to call and discuss further. Kind Regards Issa Medical Group.