Island City Practice
Nutfield Place, Portsmouth, Hampshire, PO1 4JTContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Treated humanly
Rated 5 stars out of 5
by Gilles T - Posted on 04 July 2023
Having moved from the West Midlands 3 years ago where I was registered with an excellent Gp surgery, I was apprehensive of having to register with a new Gp in Portsmouth. I used to work for the Nhs for years as a admin staff and the pressure is huge. As a patient as well and having been on both sides of the service, I personally think the Island Practice is doing well. I don’t take it personally when they look busy because they truly are and considering the level of stress they have to deal with on a daily basis, I understand they can have bad days and sound a bit moody at times. They are as patients, human beings not robots. The Nhs is changing, it’s not only Portsmouth, it’s everywhere in the Uk. I have heard about places where they don’t have GP at all or the service is very bad. Portsmouth are very decent and again personally a big thank you to all the staff for having me.
Visited June 2023
Review titled Island City Practice
Replied on 05 October 2023
Thank you for your positive feedback. Our staff work hard to provide a positive experience for our patients which is not always recognised. Receiving positive comments such as yours is much appreciated. Ann Turner, Practice Manager