Ilford Medical Centre
61 Cleveland Road, Ilford, Essex, IG1 1EEContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Surprisingly compassionate service
Rated 4 stars out of 5
by Anonymous - Posted on 06 February 2024
Phoned for an emergency appointment for my infected C-section scar. The receptionist on the phone was understanding and told me to wait for a phone call from the doctor for a consultation. The doctor phoned within an hour and booked me in for that afternoon with a nurse who could dress the scar. Arrived to the surgery and there was a bit of a wait. The nurse called me in and asked if it was okay for a student nurse to be in the same room where she was going to give me treatment. The nurse was great. She gave me privacy to undress, looked at my scar and even called in the doctor to get a second opinion. The doctor came and checked my scar and prescribed me antibiotics. The nurse then dressed my scar and told me to be brave by looking at my scar and dressing it. She made me stand in front of the mirror and made me look at the scar and dress it. I hadn’t done that since giving birth as it was something I didn’t have the guts to do. She pushed me to do and I appreciate all the support. She advised me what to do and told me to come back if anything went wrong with the scar again. Very compassionate, caring and supportive.
Visited February 2024
Review titled Ilford Medical Centre
Replied on 04 April 2024
Thank you very much for your review! We will pass on your glowing feedback to the nurse. Regards, The Team Ilford Medical Centre
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Review titled Very good experience
Rated 5 stars out of 5
by Ruta Mackaniene - Posted on 16 February 2024
Very nice staff. Culturally serves. I don't speak English well, but the staff at the reception, doctors, nurses are amazing and cultured. He tries to listen, understand and help. Always responds to the problem. He calls, he cares about my health. If necessary, order a translation. I am very grateful.
Visited February 2024
Review titled Ilford Medical Centre
Replied on 14 May 2024
Hello Ruta, Thank you very much for taking the time to leave a review. Your feedback is truly appreciated. Warm regards, The Team Ilford Medical Centre
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Review titled Wonderful Service
Rated 5 stars out of 5
by Dawda Samba - Posted on 15 January 2024
I was promptly attended to in an efficient an courteous manner by staff of the surgery. All my concerns were adequately addressed and many other suggestions offered during my recent visit. I was made to feel at ease and all my questions answered in great detail.
Visited January 2024
Review titled Ilford Medical Centre
Replied on 14 May 2024
Dear Dawda, Thank you very much for taking the time to leave a review. Best regards, The Team Ilford Medical Centre
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Review titled Great experience
Rated 5 stars out of 5
by Mian Rizwan - Posted on 03 January 2024
Just had a travel vacation appointment with nurse. She gave me a good advice for my trip and explained everything in detail. Good experience…. Thanks
Visited January 2024
Review titled Ilford Medical Centre
Replied on 03 April 2024
Hi Mian, Thank you very much for your review about your recent visit! We will pass on your feedback to the practice nurse. Regards, Ilford Medical Centre
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Review titled Massive Improvement
Rated 5 stars out of 5
by Anonymous - Posted on 23 January 2024
Great consistency in following up concerns In the past always felt not listened to and not comfortable with long waits feeling vulnerable.
Visited January 2024
Review titled Ilford Medical Centre
Replied on 07 August 2024
Dear Patient, Thank you for taking the time to leave a review. We're pleased to hear that our consistency in following up on concerns has made a positive impact on your experience. Regards, The Team Ilford Medical Centre
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Review titled Very Helpful for Children
Rated 4 stars out of 5
by Anonymous - Posted on 02 February 2024
Whenever my child has any issues GP has been very supportive and given prompt action. And given attention immediately , so far I am very Happy with service.
Visited January 2024
Review titled Ilford Medical Centre
Replied on 14 May 2024
Dear patient, Thank you very much for taking the time to leave a positive review. Best regards, The Team Ilford Medical Centre
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Review titled Great experience
Rated 3 stars out of 5
by Sadia - Posted on 13 May 2024
Had a test with a nurse today. Which went through for me unexpectedly well. My previous experiences were not good for the same test. My gp also told me that the nurse is good at what she does. And it happened the same. With all those negative reviews I am glad that I could leave here a good one. All the best.
Visited January 2024
Review titled Ilford Medical Centre
Replied on 13 May 2024
Dear Sadia, Thank you very much for your review about your recent visit to the practice. Regards, The Team Ilford Medical Centre
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Review titled Wonderful and lovely Nurse
Rated 4 stars out of 5
by Amina Rehman - Posted on 13 December 2023
I’ve had 2 appointments with the nurse so far, one with myself and one for my girls. Both time she was great, explained throughly and felt at ease with her being the nurse. Normally in the past, the nurses haven’t been great, and some have been rude. This nurse is friendly and I’m glad she’s a nurse at Ilford Medical centre , because without hesitation I can now attend appointments, without having to worry about being uncomfortable or having a rude nurse see to us.
Visited December 2023
Review titled Ilford Medical Centre
Replied on 14 May 2024
Dear Amina, Thank you very much for taking the time to leave a positive review. Your feedback is truly appreciated and we will pass on your kind words to the practice nurse. Best regards, The Team Ilford Medical Centre
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Review titled Very good service
Rated 5 stars out of 5
by Anonymous - Posted on 28 November 2023
The doctor I saw today was very good and reassured me as I was worried about a few tests. Generally the service provided all round was very good,
Visited November 2023
Review titled Ilford Medical Centre
Replied on 14 May 2024
Dear patient, Thank you very much for taking the time to leave a positive review. Best Regards, The Team, Ilford Medical Centre
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Review titled Very unprofessional GP surgery ever !!! Please stay away !
Rated 1 star out of 5
by Anonymous - Posted on 10 October 2023
Came to see the doc with excruciating pain in the body, needed some medication to relief pain, the Surgery delayed my appointment by 4 hours because I was late for few mins for by appointment. The delay was because the parking machine was faulty and I had to download the app to pay the parking fee, that took 10 mins. I don’t think this surgery is fit to be part of patient care / healthcare industry. Please stay away if you can.
Visited October 2023
Ilford Medical Centre has not yet replied.