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Hythe Medical Centre Surgery - Ratings and reviews

Reviews

Displaying 1 to 3 of 3

  1. Review titled Horrible customer service

    Rated 1 star out of 5

    by Anonymous - Posted on 23 October 2023

    Ive tried to call and get some informations over the phone prior a surgery and one of the receptionist is extremely rude even on the phone. She was not listening to my enquiry and emphasised that i have to call at 8am for an appointment with doctors - but i wasn't asking for an appointment with doctors! I just need them to help with information regards an exame done last week. If you are not happy with your work move on and give someone a chance to be better than you are as a human. Disgraceful area to live.

    Visited October 2023

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    Hythe Medical Centre Surgery has not yet replied.

  2. Review titled Doctors are helpful but one receptionist is very rude

    Rated 3 stars out of 5

    by Anonymous - Posted on 22 June 2023

    I’ve registered to this GP for a year and doctors are helpful. However, one of the receptionist is extremely rude even on the phone. She was not listening to my enquiry and emphasised that i have to call at 8am for an appointment with doctors - but i wasnt asking for an appointment with doctors!!!! I just need them to help with my prescription and I have done this once before without making an appointment with doctors. I do not even have time to explain and she cut me off!

    Visited June 2023

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    Hythe Medical Centre Surgery has not yet replied.

  3. Review titled Would recommend

    Rated 5 stars out of 5

    by Egham Hythe Resident - Posted on 19 December 2022

    Really great care from the doctors and staff at this GP practice. The reception team have been very helpful when we have had urgent medical issues, or problems accessing vital medicines or getting GP appts. The nurses, pharmacy team and doctors have all supported myself and my husband with various chronic health problems during the year. All surgeries are oversubscribed and struggling to cope, and this one is probably no different, but despite that we have always managed to get what we needed, and some staff have gone the extra mile to help us in 2022. Thank you very much.

    Visited December 2022

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    Hythe Medical Centre Surgery has not yet replied.