Houghton Close Surgery - Ratings and reviews
Reviews
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Review titled Great doctors practice
Rated 5 stars out of 5
by Graham archer - Posted on 05 January 2024
Having started to feel unwell on the 2nd January 2024 went to bed with paracetamol next day feeling absolutely terrible with a lot of blood in my urine I phoned the doctors at 2.15pm that day explained to the receptionist my symptoms she was very kind and caring saying I could see a emergency doctor at 4.40pm that day .and asked me to take in a urine sample. Arrived at the surgery 4.35pm the receptionist asked me to sign in .I was with a very professional doctor in her surgery at 4.40 .she asked me for my urine sample and tested it, ask me a series of questions and diagnosed a bladder infection and fever. She contacted the hospital and requested some antibiotics to be sent to my local chemist in flitwick and they should be there to pick up in 1 hour. Bit of a queue at the chemist but I was back home at 7.15 in bed with antibiotics and paracetamol. You can't get better than that ,great service.
Visited January 2024
Houghton Close Surgery has not yet replied.
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Review titled Good care
Rated 5 stars out of 5
by Barbara - Posted on 17 January 2024
This morning my flu developed into a bacterial chest infection I knew I needed antibiotics. I didn’t bother the doctors previously, antibiotics don’t work on viral infections. I spoke to a receptionist at 9.25 a lovely doctor rang me at 10.20 at 11am my Pharmacy called to tell me to collect my antibiotics. Ok I was 39 in the queue at 8.30 and it took 45 minutes to get through but what else are they to do with literally thousands of registered patients and not enough doctors. It’s a frustrating system but I can’t think of any other way of getting through the sheer volume of sick patients. Well done to Houghton Close Surgery.
Visited January 2024
Houghton Close Surgery has not yet replied.
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Review titled Very Impressive Service
Rated 5 stars out of 5
by Pamela - Posted on 08 November 2023
I needed an urgent appointment and wondered how I would get on. The service I received was excellent, the receptionist was so helpful and a same day appointment was arranged. The practice nurse I saw was friendly and supportive and prescribed medication. Following test results I needed additional medication which was arranged at very short notice. A closing test was conducted by the doctor without delay. Great Service thank you all so much.
Visited November 2023
Houghton Close Surgery has not yet replied.
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Review titled Excellent Service
Rated 5 stars out of 5
by Arthur - Posted on 08 November 2023
From telephoning the practice to getting an appointment the process was excellent. The doctor was friendly and decisive and I did not feel rushed.This was my first visit to the doctor for several years and I was very impressed. Thank you to all involved in the experience
Visited November 2023
Houghton Close Surgery has not yet replied.
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Review titled houghton close surgery i.t. and text system.
Rated 4 stars out of 5
by Chris Watts - Posted on 21 February 2023
i.t. blood pressure (b.p.) reporting over 4 day period via text worked really well. rapid feed back and follow up blood test arranged. results of blood test texted to me with rapid feedback and face to face g.p. appointment arranged using same system. Whole system worked really well. Well done h.c. surgery.
Visited February 2023
Houghton Close Surgery has not yet replied.
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Review titled A surgery full of experience and kindness
Rated 5 stars out of 5
by Jo Killingley - Posted on 06 January 2023
I wanted to make sure you all are aware, that in this stressful climate in health care, that I think your surgery and the people who work in it have always been excellent. I constantly hear negativity in the press and around me about the NHS and services, so when a service is excellent, you should be told. Thank you very much for your care and service. It is a you are greatly appreciated.
Visited January 2023
Houghton Close Surgery has not yet replied.
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Review titled Great experience
Rated 5 stars out of 5
by MATT EDWARDS - Posted on 13 November 2022
I would just like to say, thank you to all of the staff from the receptionists the nurse that took my blood and yo the two doctors that dealt with me recently. I haven't been at the surgery long, but what a great experience from where l was registered before. Thanks very much for listening and treating me accordingly. We seldom take time to point out good a experience, so I thought l would. Thanks again. Matt
Visited November 2022
Houghton Close Surgery has not yet replied.
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Review titled Very helpful with prescription
Rated 4 stars out of 5
by Rolf - Posted on 21 November 2022
I left some necessary tablets at home when I went away for a few days, and had to order an emergency prescription. The receptionist I spoke to on the phone was very helpful and organised this so that I could successfully collect tablets from a local pharmacy the next day. Great service. Thank you very much.
Visited November 2022
Houghton Close Surgery has not yet replied.
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Review titled Fantastic service
Rated 5 stars out of 5
by Fiona Bass - Posted on 09 May 2022
My son has been struggling with anxiety & related issues. Every time I have phoned the surgery, I have been been dealt with quickly, compassionately & politely. We have seen a Dr each time on the same day.
Visited May 2022
Houghton Close Surgery has not yet replied.