Horizon Healthcare
3-5 Burton Road, Derby, DE1 1THContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Very friendly and professional
Rated 5 stars out of 5
by Jill Dunstone - Posted on 03 April 2025
My appointment was on time. The nurse practitioner that saw me was lovely and friendly, but also very professional. She explained everything well and gave advice when I asked for it. 👍🏻
Visited April 2025
Horizon Healthcare has not yet replied.
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Review titled Was very easy to book
Rated 5 stars out of 5
by Robert Lewis - Posted on 16 April 2025
Very easy to book this appointment,was given a choice of appointments to suit me and the time. Doctor rang me on time was a very good appointment explaining every thing I needed to know and about future appointments.Sent me a follow e-mail. With documents so I could print them off. Very professional gives you confidence in the practice. 10 out of 10.thank you.to the team.
Visited April 2025
Horizon Healthcare has not yet replied.
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Review titled Pharmacy review
Rated 5 stars out of 5
by Anonymous - Posted on 11 April 2025
Pharmacist explained everything very clearly by phone. Pleasant and helpful and went through blood test results etc
Visited April 2025
Horizon Healthcare has not yet replied.
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Review titled Good experience
Rated 5 stars out of 5
by joseph corcoran - Posted on 12 April 2025
I hade an appointment yesterday morning at my GP’s surgery and I must say that I found the doctor very experienced and professional, overall a very helpful experience.
Visited April 2025
Horizon Healthcare has not yet replied.
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Review titled Fantastic nurse
Rated 5 stars out of 5
by Emma - Posted on 02 April 2025
The nurse was the nicest lady I’ve ever met at any surgery she was amazing, I felt at ease she was caring thoughtful and very gentle
Visited April 2025
Horizon Healthcare has not yet replied.
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Review titled Horizon
Rated 3 stars out of 5
by Les.paternoster56@gmail.com - Posted on 20 April 2025
Difficult to get through on the phone for an appointment. But when speaking to staff they were always helpful. Times usually run to what they say and if running late the staff do inform you.
Visited April 2025
Horizon Healthcare has not yet replied.
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Review titled Positive Practice
Rated 4 stars out of 5
by John Millar - Posted on 03 May 2025
A positive approach to patient care. Good communications, empathetic and professional. The friendly attitude by the receptionist was particularly noted. The notice boards in reception are up to date and informative.
Visited April 2025
Horizon Healthcare has not yet replied.
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Review titled Getting better
Rated 3 stars out of 5
by Anonymous - Posted on 17 April 2025
Was due a phone consultation with health practitioner rang near time allocated dealt with problem ordered more meds for me well done thanks I only had blood test on Monday 14th got message next day saying going to ring but I'm not on system online I've got NHS app so had to ring the surgery and waste there time because the link they sent wouldn't work
Visited April 2025
Horizon Healthcare has not yet replied.
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Review titled Good all round surgery
Rated 1 star out of 5
by Lynda Oreilly - Posted on 08 April 2025
Had a review with a telephone call about my copd with a practitioner , call came on time as stated and practitioner listened to my concerns, talked me thru what she would do with changing my inhaler and the reason why , felt confident if this did not work to contact the surgery for it to be looked into again .a very pleased patient without the need to go to the surgery, thank you
Visited April 2025
Horizon Healthcare has not yet replied.
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Review titled Helpful and efficient
Rated 5 stars out of 5
by Anonymous - Posted on 12 April 2025
Pharmacist review was very helpful. Treated with patience and respect and given clear explanations. New phone system for booking the telephone review was big improvement
Visited April 2025
Horizon Healthcare has not yet replied.