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Horizon Healthcare

3-5 Burton Road, Derby, DE1 1TH

Contact details and opening times

Patient ratings and reviews

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Help others by sharing your thoughts and experiences about Horizon Healthcare.


Reviews

Displaying 1 to 10 of 224

  1. Review titled Very friendly and professional

    Rated 5 stars out of 5

    by Jill Dunstone - Posted on 03 April 2025

    My appointment was on time. The nurse practitioner that saw me was lovely and friendly, but also very professional. She explained everything well and gave advice when I asked for it. 👍🏻

    Visited April 2025

    Report as unsuitable

    Horizon Healthcare has not yet replied.


  2. Review titled Was very easy to book

    Rated 5 stars out of 5

    by Robert Lewis - Posted on 16 April 2025

    Very easy to book this appointment,was given a choice of appointments to suit me and the time. Doctor rang me on time was a very good appointment explaining every thing I needed to know and about future appointments.Sent me a follow e-mail. With documents so I could print them off. Very professional gives you confidence in the practice. 10 out of 10.thank you.to the team.

    Visited April 2025

    Report as unsuitable

    Horizon Healthcare has not yet replied.


  3. Review titled Pharmacy review

    Rated 5 stars out of 5

    by Anonymous - Posted on 11 April 2025

    Pharmacist explained everything very clearly by phone. Pleasant and helpful and went through blood test results etc

    Visited April 2025

    Report as unsuitable

    Horizon Healthcare has not yet replied.


  4. Review titled Good experience

    Rated 5 stars out of 5

    by joseph corcoran - Posted on 12 April 2025

    I hade an appointment yesterday morning at my GP’s surgery and I must say that I found the doctor very experienced and professional, overall a very helpful experience.

    Visited April 2025

    Report as unsuitable

    Horizon Healthcare has not yet replied.


  5. Review titled Fantastic nurse

    Rated 5 stars out of 5

    by Emma - Posted on 02 April 2025

    The nurse was the nicest lady I’ve ever met at any surgery she was amazing, I felt at ease she was caring thoughtful and very gentle

    Visited April 2025

    Report as unsuitable

    Horizon Healthcare has not yet replied.


  6. Review titled Horizon

    Rated 3 stars out of 5

    by Les.paternoster56@gmail.com - Posted on 20 April 2025

    Difficult to get through on the phone for an appointment. But when speaking to staff they were always helpful. Times usually run to what they say and if running late the staff do inform you.

    Visited April 2025

    Report as unsuitable

    Horizon Healthcare has not yet replied.


  7. Review titled Positive Practice

    Rated 4 stars out of 5

    by John Millar - Posted on 03 May 2025

    A positive approach to patient care. Good communications, empathetic and professional. The friendly attitude by the receptionist was particularly noted. The notice boards in reception are up to date and informative.

    Visited April 2025

    Report as unsuitable

    Horizon Healthcare has not yet replied.


  8. Review titled Getting better

    Rated 3 stars out of 5

    by Anonymous - Posted on 17 April 2025

    Was due a phone consultation with health practitioner rang near time allocated dealt with problem ordered more meds for me well done thanks I only had blood test on Monday 14th got message next day saying going to ring but I'm not on system online I've got NHS app so had to ring the surgery and waste there time because the link they sent wouldn't work

    Visited April 2025

    Report as unsuitable

    Horizon Healthcare has not yet replied.


  9. Review titled Good all round surgery

    Rated 1 star out of 5

    by Lynda Oreilly - Posted on 08 April 2025

    Had a review with a telephone call about my copd with a practitioner , call came on time as stated and practitioner listened to my concerns, talked me thru what she would do with changing my inhaler and the reason why , felt confident if this did not work to contact the surgery for it to be looked into again .a very pleased patient without the need to go to the surgery, thank you

    Visited April 2025

    Report as unsuitable

    Horizon Healthcare has not yet replied.


  10. Review titled Helpful and efficient

    Rated 5 stars out of 5

    by Anonymous - Posted on 12 April 2025

    Pharmacist review was very helpful. Treated with patience and respect and given clear explanations. New phone system for booking the telephone review was big improvement

    Visited April 2025

    Report as unsuitable

    Horizon Healthcare has not yet replied.