Horizon Healthcare - Ratings and reviews
Reviews
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Review titled Getting better and better.
Rated 5 stars out of 5
by Ash - Posted on 30 April 2024
Needed to see GP fir my father in law with limited a number of ongoing issues. His pain due to severe Arthritis et al was simply becoming too much. Had appoint,the Gp was efficient effective empathetic and explained clearly how there is no cure. We need to manage the pain and make his suffering as comfortable as possible. A message which we have been trying to get across for months. GP did it in minutes. They were honest realistic and explained the postives if we can get right pain plan. My father in law is so much more podtive now. Thank you so much for this and now look forward the medicines prescribed will help. It's early but we now have a happier and more expectantant father in law.
Visited April 2024
Review titled Horizon Healthcare
Replied on 01 May 2024
Dear Ash, Thank you for taking the time to leave your feedback on NHS reviews for which we will share with the practice team. We take all comments and suggestions seriously which helps us to make any changes/ further improvements to the service we provide to our practice population. We are pleased to hear the GP your father-in-law saw was able to diagnose and implement a pain management plan for him moving forward and hope that he will soon start to see the benefits. Kind regards Horizon Healthcare Team
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Review titled Excellent Practice
Rated 5 stars out of 5
by Jay - Posted on 01 May 2024
My father is a palliative patient, dad sometimes requires additional care & interventions as he has a complex medical history. With CKD the GP acted quickly in trying to resolve extensive fluid build up in dad’s legs to stop further advancement and is keeping a very close eye on him. Very grateful for all the endeavours to keep my father comfortable.
Visited April 2024
Horizon Healthcare has not yet replied.
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Review titled Unnessary rules
Rated 1 star out of 5
by Mr.Wakil - Posted on 25 May 2022
on moday i pickup registration form receiptinist lady say complet and bring with ID and address proof .today wensday i visit with 7 form tow adult the rest was childrens between 4 to 12 the receptionst told me if your childrens not attend we be not able to register your family the time was 01:39 25/05/2022. i had all passprts ,birth certificat and NHs numbers the form was complet. uk governoment NHs policy anyone can register without ID but GPs have owen kingdome or receiptionist dont care our rights and health. 2:why parents no have rights to register childrens?? 3: also the nhs say childrens under 13 not able to register themself its mean parents must do if so then why childrens need to be attend? Regards Mr.Wakil
Visited May 2022
Review titled Horizon Healthcare
Replied on 16 June 2022
Thank you for taking the time to provide your feedback. We welcome both positive and constructive feedback as we constantly strive to improve our service and patient experience. I believe this has now been sorted for you and your family. We apologise for any inconvenience caused.