Hilly Fields Medical Centre (The Lewisham Care Partnership)
172 Adelaide Avenue, London, SE4 1JNContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Hilly Fields Medical Centre (The Lewisham Care Partnership).
Reviews
-
Review titled Great achievement
Rated 5 stars out of 5
by Felix Okamgba - Posted on 22 April 2025
Was happy to have a professional nurse see to my health issues. She was very brilliant from the start very professional, treated me like a son, did every necessary check with lots of advice on what I should do and try not to do in other to bring down my sugar level and avoid the risk of being diabetic for a longer period. She called over the phone from the practice for follow up and also had one on one physical follow up check and in the end we both was happy we have achieved a success and now I need keep stay on track for as long as it takes..
Visited April 2025
Hilly Fields Medical Centre (The Lewisham Care Partnership) has not yet replied.
-
Review titled Same day online appointment booking much better
Rated 4 stars out of 5
by Anonymous - Posted on 28 April 2025
I needed a same day appointment for an urgent matter and filled in the form on the practice website to request this. I received a text message to book the appointment and was seen on the same day. It was really straightforward. This is a much better system than the previous 8am telephone scramble.
Visited April 2025
Hilly Fields Medical Centre (The Lewisham Care Partnership) has not yet replied.
-
Review titled Dreadful service
Rated 1 star out of 5
by Emma Edkins - Posted on 17 April 2025
Dropped a letter from ENT doctor on the 9th April to request for GP to prescribe medication, I was advised by reception staff on that day that it would take 3 working days. On the 17th I left work early to pick up prescription only to be told wasn’t ready and would take a further 3 days. No apology for Mis- informing me or the inconvenience it has caused. In total it will have taken over two weeks to issue a prescription.
Visited April 2025
Hilly Fields Medical Centre (The Lewisham Care Partnership) has not yet replied.
-
Review titled Practice Getting Worse
Rated 1 star out of 5
by Carmen Lang - Posted on 24 April 2025
Friday 21st Feb 2025 a request was made to the service that was urgently needed the patient was never informed by the receptionist that they would need to make an appointment to see the GP. Thursday 24th April 2025 I refused to speak to the receptionist who was helping the trainee as she was so rude. No it was not the very rude lady someone else a lady came from upstairs to speak to me I do not understand why our GP service is the first and last point of call and the basic things and urgent things cannot be done. The misinformation on your printouts are dangerous to you, during this time 111 contacted the GP on our behalf and still the information was not forthcoming let alone to inform the patient what needs to happen. Got a medical printout not on headed paper you need a GP appointment for that on the medical printout there is insufficient on it it needs to be updated how is that supposed to help anyone. The surgery is taking on all these other surgeries and cannot support the patients they already have.
Visited April 2025
Hilly Fields Medical Centre (The Lewisham Care Partnership) has not yet replied.
-
Review titled Great nurse seen for smear test
Rated 4 stars out of 5
by Anonymous - Posted on 05 March 2025
My nurse was absolutely brilliant with me. She gave me advice on my newly diagnosed endometriosis (which she didn’t have to) she was so informative, couldn’t ask for a better nurse. She’s the best thing about this GP surgery. Absolutely amazing nurse, an asset to this practice
Visited March 2025
Hilly Fields Medical Centre (The Lewisham Care Partnership) has not yet replied.
-
Review titled Care for child with send
Rated 3 stars out of 5
by Anonymous - Posted on 19 March 2025
We were see by a Dr and a nurse. My child has complex needs including autism and ADHD. He has severe medical anxiety. The Dr and nurse treated my child with the utmost care. He was about to have a meltdown and tried to leave but the Dr came up with a great idea - spatula puppet! It immediately put him at ease. The Dr and nurse were both obviously well versed in additional needs and approached my child with gentleness and nurturing care. They even kept verbal communication to a minimum so as not to stress him out. I am so so grateful to the team. This could have been a disaster but they turned it into a positive experience for us all. Thank you team. With any other approach, my child would have been out the door and would not have received the medical attention he needed. It means a lot.
Visited March 2025
Hilly Fields Medical Centre (The Lewisham Care Partnership) has not yet replied.
-
Review titled Great receptionist
Rated 5 stars out of 5
by Anonymous - Posted on 23 February 2025
Receptionist was so helpful showing me how to complete online form for the same day amazing. This receptionist is always kind and caring.
Visited February 2025
Hilly Fields Medical Centre (The Lewisham Care Partnership) has not yet replied.
-
Review titled Brilliant nurse
Rated 5 stars out of 5
by Anonymous - Posted on 12 February 2025
I went for a smear test today and I could not have asked for a nicer, kinder nurse. She was really friendly and reassuring, very thorough making sure that I had a general health check up in addition to the smear test, and also gave me some really helpful advice. I cannot say enough good things about this wonderful woman, she is a huge asset to the surgery
Visited February 2025
Hilly Fields Medical Centre (The Lewisham Care Partnership) has not yet replied.
-
Review titled Great Care
Rated 5 stars out of 5
by Anonymous - Posted on 26 February 2025
I had my NHS health check up with a Nurse at Hilly Fields. From check-in to check up, the whole process was incredibly smooth and I received great health guidance from my Nurse as well.
Visited February 2025
Hilly Fields Medical Centre (The Lewisham Care Partnership) has not yet replied.
-
Review titled Great Practice
Rated 5 stars out of 5
by Stella Mathurin - Posted on 24 February 2025
I was seen by a Nurse to review my test results and medication. It was recommended that my meds should change. She explained the reason, all the side effects and how it should be taken. My experience with the Nurse was very pleasant. She had a friendly manner but maintained her professionalism. She answered all the questions I asked. There was some concern regarding my blood pressure so she arranged a telephone appointment for me on Wednesday I left the surgery feeling comfortable and confident what we discussed.
Visited February 2025
Hilly Fields Medical Centre (The Lewisham Care Partnership) has not yet replied.