Higham Hill Medical Centre
258-260 Higham Hill Road, Walthamstow, London, Greater London, E17 5RQContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Higham Hill Medical Centre.
Reviews
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Review titled Excellant care
Rated 5 stars out of 5
by Karen - Posted on 09 May 2025
My GP has been excellent in reviewing and providing treatment for hypertension. Seen by the same doctor which is helpful as she knows my history and treatment plan. Treated with dignity and respect.
Visited May 2025
Review titled Higham Hill Medical Centre
Replied on 13 May 2025
Dear Karen, Thank you so much for taking the time to share your kind words about the care you’ve received. We’re delighted to hear that your GP has provided such consistent and supportive treatment for your hypertension, and that you’ve felt valued and respected throughout your visits. At Higham Hill Medical Centre, we strive to deliver compassionate, continuity of care, and it’s incredibly rewarding to know this has made a positive difference for you. We’ll be sure to pass your feedback along to your GP and the wider team—it will mean a great deal to them. Practice Manager
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Review titled Excellent practice
Rated 5 stars out of 5
by Anonymous - Posted on 03 April 2025
I have been going to this practice for 10 years and I can highly recommend it. Yesterday I was able to have an emergency appointment to treat my asthma. The staff was very friendly and professional. Thank you!
Visited April 2025
Review titled Higham Hill Medical Centre
Replied on 07 April 2025
Dear Anonymous Thank you for your positive comments; this will be shared with our colleagues. We appreciate you taking the time to leave this feedback. Practice Manager
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 19 May 2025
I left my previous practice reluctantly but this practice has come on leaps and bounds since I joined. Reception staff are so helpful and the GPs I have seen have been so supportive
Visited April 2025
Higham Hill Medical Centre has not yet replied.
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Review titled Very efficient service
Rated 5 stars out of 5
by Anonymous - Posted on 02 May 2025
Extremely happy with my treatment and the staff. Problem I had was reviewed quickly and referrals made without issue. Would recommend this go practice to all.
Visited April 2025
Review titled Higham Hill Medical Centre
Replied on 06 May 2025
Dear Anonymous, Thank you so much for taking the time to share your positive experience with us. We are delighted to hear that you were happy with the efficiency of your treatment, the care provided by our staff, and the prompt handling of your referral. Feedback like yours is incredibly valuable to our team, as it reinforces our commitment to providing high-quality care to all our patients. We truly appreciate your recommendation and will share your kind words with the team—it will mean a great deal to them. Practice Manager
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Review titled Receptionist
Rated 4 stars out of 5
by Carly - Posted on 01 April 2025
The receptionist was polite, friendly, and helpful this morning. Got me booked in to see the physiotherapist.
Visited April 2025
Review titled Higham Hill Medical Centre
Replied on 07 April 2025
Dear Carly Thank you for your positive comments; this will be shared with our colleagues. We appreciate you taking the time to leave this feedback. Practice Manager
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Review titled Drs Nervous System
Rated 1 star out of 5
by Anonymous - Posted on 22 April 2025
During my visit I noticed the Drs nervous system was very active, she was squinting, talking very fast and looked very uncomfortable. As an ex social prescriber, I felt concerned for her wellbeing. I’m aware they only have 10mins with each individual, appts back to back. To experience the pressure of such a short timeframe in which to fully hear and support each individuals needs and more importantly advocate for their own needs for space, consideration and self care - is unrealistic. The surgery is a space where individuals connect and the shared human need for harmony and wellbeing, is prevented by a stress inducing expectation of deliverables in 10mins. I request a review of this time alloted, considering a list of vital human needs unmet by the current system. Learning, Growth, Personal Space, Reflection, Empathy, Harmony, Confort.. I appreciate your co- operation Miss Kennedy
Visited April 2025
Review titled Higham Hill Medical Centre
Replied on 22 April 2025
Dear Miss Kennedy, Thank you for taking the time to share your feedback following your recent visit. We appreciate your observations and your concern for the wellbeing of our team, as well as your thoughtful reflections on the challenges of the current appointment system. We recognise that the pressures of 10-minute consultations can be demanding for both patients and clinicians, and we share your commitment to ensuring that appointments allow for meaningful, empathetic, and thorough care. While national guidelines and operational constraints currently shape our scheduling, we are actively exploring ways to improve the balance between efficiency and patient-centred care—including advocating for systemic changes where possible. Your feedback about the importance of personal space, reflection, and harmony resonates deeply, and we will ensure it is included in ongoing discussions about service design and staff wellbeing. If you would like to discuss this further or have additional suggestions, please don’t hesitate to contact me. Thank you again for your constructive and compassionate input. Best regards, Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 19 April 2025
No issues getting appointment and the doctor listened and was very thorough, reassuring me and explained the condition in a way I could understand.
Visited April 2025
Review titled Higham Hill Medical Centre
Replied on 22 April 2025
Dear Anonymous, Thank you so much for taking the time to share your positive experience with us. We’re delighted to hear that your visit was smooth and efficient, and that you were able to be seen promptly. Feedback like yours means a great deal to our team and reinforces our commitment to providing accessible, high-quality care. Practice Manager
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Review titled Great receptionist
Rated 5 stars out of 5
by Odile Anderson - Posted on 19 March 2025
Great receptionist service from a very knowledgeable receptionist. My mother is a new patient to this surgery and we’ve been having problems sorting out her new medical care. I’ve been asked to complete the online process many times, only to be redirected back to the surgery. Luckily for me, on my third attempt, a very efficient receptionist picked up the phone and was able to deal with my enquiry in both a professional and polite manner.
Visited March 2025
Review titled Higham Hill Medical Centre
Replied on 07 April 2025
Dear Odile Thank you for your positive comments; this will be shared with our colleagues. We appreciate you taking the time to leave this feedback. Practice Manager
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Review titled Great Service and a great Practice
Rated 5 stars out of 5
by Lee - Posted on 10 March 2025
Receptionists are always so helpful and friendly. Had to change a booking as doctor can't make the appointment and now it's going to be sorted out via a phone call, very happy with service.
Visited March 2025
Review titled Higham Hill Medical Centre
Replied on 17 March 2025
Dear Lee Thank you for your positive comments; this will be shared with our colleagues. We appreciate you taking the time to leave this feedback. Practice Manager
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Review titled Very helpful
Rated 5 stars out of 5
by Kamilla de Oliveira - Posted on 02 April 2025
The doctors and team were always supportive and helpful, on my todays consult the doctor I saw was very kind and addressed my concerns in a professional way.
Visited March 2025
Review titled Higham Hill Medical Centre
Replied on 07 April 2025
Dear Kamilla Thank you for your positive comments; this will be shared with our colleagues. We appreciate you taking the time to leave this feedback. Practice Manager