Higham Hill Medical Centre
258-260 Higham Hill Road, Walthamstow, London, Greater London, E17 5RQContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Higham Hill Medical Centre.
Reviews
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Review titled Excellent practice
Rated 5 stars out of 5
by Anonymous - Posted on 03 April 2025
I have been going to this practice for 10 years and I can highly recommend it. Yesterday I was able to have an emergency appointment to treat my asthma. The staff was very friendly and professional. Thank you!
Visited April 2025
Review titled Higham Hill Medical Centre
Replied on 07 April 2025
Dear Anonymous Thank you for your positive comments; this will be shared with our colleagues. We appreciate you taking the time to leave this feedback. Practice Manager
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Review titled Receptionist
Rated 4 stars out of 5
by Carly - Posted on 01 April 2025
The receptionist was polite, friendly, and helpful this morning. Got me booked in to see the physiotherapist.
Visited April 2025
Review titled Higham Hill Medical Centre
Replied on 07 April 2025
Dear Carly Thank you for your positive comments; this will be shared with our colleagues. We appreciate you taking the time to leave this feedback. Practice Manager
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Review titled Drs Nervous System
Rated 1 star out of 5
by Anonymous - Posted on 22 April 2025
During my visit I noticed the Drs nervous system was very active, she was squinting, talking very fast and looked very uncomfortable. As an ex social prescriber, I felt concerned for her wellbeing. I’m aware they only have 10mins with each individual, appts back to back. To experience the pressure of such a short timeframe in which to fully hear and support each individuals needs and more importantly advocate for their own needs for space, consideration and self care - is unrealistic. The surgery is a space where individuals connect and the shared human need for harmony and wellbeing, is prevented by a stress inducing expectation of deliverables in 10mins. I request a review of this time alloted, considering a list of vital human needs unmet by the current system. Learning, Growth, Personal Space, Reflection, Empathy, Harmony, Confort.. I appreciate your co- operation Miss Kennedy
Visited April 2025
Review titled Higham Hill Medical Centre
Replied on 22 April 2025
Dear Miss Kennedy, Thank you for taking the time to share your feedback following your recent visit. We appreciate your observations and your concern for the wellbeing of our team, as well as your thoughtful reflections on the challenges of the current appointment system. We recognise that the pressures of 10-minute consultations can be demanding for both patients and clinicians, and we share your commitment to ensuring that appointments allow for meaningful, empathetic, and thorough care. While national guidelines and operational constraints currently shape our scheduling, we are actively exploring ways to improve the balance between efficiency and patient-centred care—including advocating for systemic changes where possible. Your feedback about the importance of personal space, reflection, and harmony resonates deeply, and we will ensure it is included in ongoing discussions about service design and staff wellbeing. If you would like to discuss this further or have additional suggestions, please don’t hesitate to contact me. Thank you again for your constructive and compassionate input. Best regards, Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 19 April 2025
No issues getting appointment and the doctor listened and was very thorough, reassuring me and explained the condition in a way I could understand.
Visited April 2025
Review titled Higham Hill Medical Centre
Replied on 22 April 2025
Dear Anonymous, Thank you so much for taking the time to share your positive experience with us. We’re delighted to hear that your visit was smooth and efficient, and that you were able to be seen promptly. Feedback like yours means a great deal to our team and reinforces our commitment to providing accessible, high-quality care. Practice Manager
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Review titled Great receptionist
Rated 5 stars out of 5
by Odile Anderson - Posted on 19 March 2025
Great receptionist service from a very knowledgeable receptionist. My mother is a new patient to this surgery and we’ve been having problems sorting out her new medical care. I’ve been asked to complete the online process many times, only to be redirected back to the surgery. Luckily for me, on my third attempt, a very efficient receptionist picked up the phone and was able to deal with my enquiry in both a professional and polite manner.
Visited March 2025
Review titled Higham Hill Medical Centre
Replied on 07 April 2025
Dear Odile Thank you for your positive comments; this will be shared with our colleagues. We appreciate you taking the time to leave this feedback. Practice Manager
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Review titled Great Service and a great Practice
Rated 5 stars out of 5
by Lee - Posted on 10 March 2025
Receptionists are always so helpful and friendly. Had to change a booking as doctor can't make the appointment and now it's going to be sorted out via a phone call, very happy with service.
Visited March 2025
Review titled Higham Hill Medical Centre
Replied on 17 March 2025
Dear Lee Thank you for your positive comments; this will be shared with our colleagues. We appreciate you taking the time to leave this feedback. Practice Manager
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Review titled Very helpful
Rated 5 stars out of 5
by Kamilla de Oliveira - Posted on 02 April 2025
The doctors and team were always supportive and helpful, on my todays consult the doctor I saw was very kind and addressed my concerns in a professional way.
Visited March 2025
Review titled Higham Hill Medical Centre
Replied on 07 April 2025
Dear Kamilla Thank you for your positive comments; this will be shared with our colleagues. We appreciate you taking the time to leave this feedback. Practice Manager
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Review titled Very caring Doctors
Rated 5 stars out of 5
by Anonymous - Posted on 25 February 2025
The surgery staff are extremely helpful and the Doctors are really caring. I was able to get a same day appointment
Visited February 2025
Review titled Higham Hill Medical Centre
Replied on 27 February 2025
Dear Anonymous Thank you for your positive comments; this will be shared with our colleagues. We appreciate you taking the time to leave this feedback. Practice Manager
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Review titled Good
Rated 4 stars out of 5
by Lubna Rahman - Posted on 12 February 2025
Dr. was great and she listened everything with full attention. And the amazing thing was she called me for the test result. Thanks
Visited February 2025
Review titled Higham Hill Medical Centre
Replied on 13 February 2025
Dear Lubna Rahman Thank you for your positive comments; this will be shared with our colleagues. We appreciate you taking the time to leave this feedback. Practice Manager
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Review titled Amazing and extremely helpful
Rated 5 stars out of 5
by Komal - Posted on 07 February 2025
The doctor has been very empathetic and helpful he listened to my issues and addressed all of them . the staff is very cooperative aswell
Visited January 2025
Review titled Higham Hill Medical Centre
Replied on 10 February 2025
Dear Komal Thank you for your positive comments; this will be shared with our colleagues. We appreciate you taking the time to leave this feedback. Practice Manager