Hickings Lane Medical Ctr
120 Ryecroft Street, Stapleford, Nottingham, Nottinghamshire, NG9 8PNContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Privatised and poor care
Rated 1 star out of 5
by Anonymous - Posted on 28 March 2024
I’ve been wondering how an ‘outstanding’ practice with good access could deteriorate so badly over the past couple of years. Now I find it practically impossible to get help for routine or urgent problems. My son was really poorly but called at 9am after all appointments were filled and told ‘no help available’. I found out today that the longstanding GPs had sold the practice to a big American private company - Operose Health. That explains a lot! It seems that Operose are selling the practice on (presumably at a profit) to hcrg another private uk owner. Don’t expect any improvements to your care soon!
Visited March 2024
Review titled Hickings Lane Medical Ctr
Replied on 23 April 2024
Thank you for your comments, I am sorry you were dissatisfied with the service you received. This information will now be discussed in a clinical meeting. We are always grateful for patient feedback and appreciate the time you have taken to provide information.
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Review titled Great practice
Rated 5 stars out of 5
by Leah Christian - Posted on 03 August 2023
I rang the surgery for a very sensitive issue which was dealt with very professionally by reception staff. When I arrived for my appointment, the reception staff were getting a lot of grief from patients over things out of their control. I felt really sorry for them so just wanted to say thank you for everything you do and you’re doing a great job!
Visited August 2023
Review titled Hickings Lane Medical Ctr
Replied on 18 March 2024
Thank you for your kind comments, these have been passed to the staff members concerned. We are always grateful for patient feedback and appreciate the time you have taken to provide this.