Ratings and reviews
Reviews
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Review titled Great Doctors
Rated 5 stars out of 5
by Anonymous - Posted on 06 February 2023
The Doctors at this surgery I cannot fault, however the reception staff need some serious customer services training, they are rude, unhelpful and so very unsympathetic. Do they attend any training?
Visited February 2023
Hetherington Group Practice has not yet replied.
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Review titled Their goal is to not see patients.
Rated 1 star out of 5
by Lena DULAURENT-BOERSMA - Posted on 07 April 2022
I have registered with Hetherington in February and they consistently refuse to see me on my sons. They always have a justification. Today, they refused to care for my 9 day old son because he was not registered with them (9 days old!). I ended up at A&E for sniffles after calling 111. I have been there for almost 3 hours now, just because once again, the GP would not do their job.
Visited April 2022
Hetherington Group Practice has not yet replied.