Hellesdon Medical Practice
343 Reepham Road, Hellesdon, Norwich, Norfolk, NR6 5QJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Was told ‘No’ for Cancer related appointment request.
Rated 1 star out of 5
by Anonymous - Posted on 19 May 2025
I called at opening time for an on the day appointment (as everyone is instructed) regarding suspected cancer. I was told I could not possibly book for today and could only book a routine appointment for 2 weeks later. I have never heard this from Hellesdon Medical Practice before. Normally (even about10 days days ago and everyone before that) people call and get given an appointment time for that day. I’m fuming as this appointment is cancer related and even then I was I told no. Cancer kills and even that isn’t enough of an emergency to them.
Visited May 2025
Hellesdon Medical Practice has not yet replied.
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Review titled Poor service
Rated 1 star out of 5
by Andy baker - Posted on 22 May 2025
My appointment was at 16:10 got here at 16:05 3 other people came in and got seen before me! Didn’t get seen till 16:40 this is ridiculous seen as though no one else was in the practice will be changing doctors!!
Visited May 2025
Hellesdon Medical Practice has not yet replied.
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Review titled Good care
Rated 5 stars out of 5
by Anonymous - Posted on 22 December 2024
I was seen by the GP very quickly after a referral from NHS 111. The GP listened carefully and gave me clear and reassuring advice.
Visited December 2024
Hellesdon Medical Practice has not yet replied.
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Review titled Annoyed
Rated 4 stars out of 5
by Julie - Posted on 15 August 2024
Had a phone call at 9:10 am for tablet review. Was waiting with my phone in hand, had to go to work, called at 9:49 and left message like I had missed the call???? You rang very late after appointment and didn’t apologise! Your fault not mine!
Visited August 2024
Hellesdon Medical Practice has not yet replied.