Reviews

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1. Review titled Medical Staff fantastic - admin staff poor!

   ★

   Rated 1 star out of 5

   by James Banks - Posted on 29 October 2023

   Increasingly poor customer experience - real nightmare getting prescriptions and repeat prescriptions sorted - takes forever to get repeat prescriptions approved - I have now been without key medication for weeks and the surgery appear to do very little… Doctors and nursing staff fantastic - but let down by a shambolic approach to administration Telephone system and methods of contact are extremely poor - and staffing levels far too low

   Visited October 2023

   Report as unsuitable

   Helix Medical Centre has not yet replied.

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