Heathview Medical Practice
Caledonian, Tamworth, Staffordshire, B77 2EDContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Positive experience
Rated 5 stars out of 5
by Mary - Posted on 23 August 2024
I had a very positive experience. I was listened to and steps were taken to remedy my problems while I was at the surgery so that I didn't have the stress of waiting to find out what was happening to me. Also a follow up appointment was being arranged to discuss the results of the tests the doctor had arranged. As I am a full time carer for my husband I was relieved that the doctor was sympathetic to the issues that I am having and is trying to help me so that I can carry on looking after him. Thank you for listening.
Visited August 2024
Review titled Heathview Medical Practice
Replied on 09 September 2024
Dear Mary, Thank you for sharing your positive experience. I’m glad to hear that you felt heard and supported throughout your visit. It’s important to us to provide compassionate care, especially given the challenges you face as a full-time carer. We’ll continue to do our best to support you and help you manage your health effectively. Kind regards Operational Manager
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Review titled Great gp
Rated 5 stars out of 5
by Leon blackford - Posted on 05 July 2024
I can’t praise this dr enough , never felt rushed away , he listened and I felt heard and at a very low point where I felt lost incredible dr
Visited July 2024
Review titled Heathview Medical Practice
Replied on 08 July 2024
Dear Mr Blackford, I'm so glad to hear that you had such a positive experience with the Practice! It’s truly invaluable to have a healthcare professional who listens and makes you feel heard, especially during tough times. Thank you for sharing this encouraging feedback! kind regards Operational Manager
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Review titled Fantastic service
Rated 5 stars out of 5
by Carole Dainty - Posted on 22 July 2024
After my phone call appointment today I was also given a face to face appointment with a clinician , absolutely first class appointment. Thank you.
Visited July 2024
Review titled Heathview Medical Practice
Replied on 23 July 2024
Dear Mrs Dainty, Thank you for your kind words! We're thrilled to hear that you had a first-class experience with both your phone and face-to-face appointments. Your feedback means a lot to us, and we look forward to continuing to provide excellent care. kind regards Operational Manager
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Review titled Great practice
Rated 5 stars out of 5
by John William Ebblewhite - Posted on 29 July 2024
My problems were dealt with precision and compassion. Cannot thank everyone involved enough.The Receptionist was on point and the GP was clear and concise with his diagnosis and prescription. I have no problem recommending this Practice.
Visited July 2024
Review titled Heathview Medical Practice
Replied on 05 August 2024
Dear Mr Ebblewhite, Thank you for your wonderful feedback. We're delighted to hear that your experience was precise and compassionate. Our team, including the receptionist and GP, appreciates your kind words. We're glad to have earned your recommendation. Kind regards Operational manager
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Review titled Very good doctors practice
Rated 5 stars out of 5
by Christine Wright - Posted on 03 July 2024
Staff were helpful. I was seen by doctor who was very caring and professional asking me questions listening , she told me the results of my tests and explained treatment and any follow up appointment Phone call later that day about medication.
Visited July 2024
Review titled Heathview Medical Practice
Replied on 04 July 2024
Dear Mrs Wright, Thank you for your kind words. We are delighted to hear that you had a positive experience with our staff and that our doctor provided you with attentive and professional care. It's great to know that you felt well-informed about your test results, treatment, and follow-up. We appreciate your feedback and are here to assist with any further needs. Kind regards Operational Manager
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Review titled Practitioner
Rated 4 stars out of 5
by Anonymous - Posted on 31 July 2024
Received a very helpful, informative and friendly consultation. The practitioner helped answer all my questions and concerns. I mentioned a secondary medical concern and I was booked in for a further appointment to discuss further.
Visited July 2024
Review titled Heathview Medical Practice
Replied on 05 August 2024
Dear Patient, Thank you for your kind review. We're pleased to hear that your consultation was helpful and informative. It's great that we could address all your questions and concerns, and we've booked you in for a follow-up to discuss your secondary medical issue. We look forward to assisting you further. Kind regards Operational manager
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Review titled Excellent patient service
Rated 5 stars out of 5
by Steven Clarke - Posted on 12 July 2024
Excellent patient service, My doctor today was very positive was so understanding and very positive result
Visited July 2024
Review titled Heathview Medical Practice
Replied on 12 July 2024
Dear Mr Clarke, Thank you for your kind words! We're thrilled to hear about your positive experience and are glad our doctor provided such understanding and supportive care. Kind regards Operational Manager
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Review titled All good
Rated 5 stars out of 5
by Sylvia Pow - Posted on 09 July 2024
Doctor didn't rush me and was very thorough. He asked important questions and was keen to get me quick results. Well done and thank you
Visited July 2024
Review titled Heathview Medical Practice
Replied on 12 July 2024
Dear Mrs Pow, Thank you for your review! We're glad to hear that our doctor took the time to be thorough and attentive to your needs. We appreciate your feedback! Kind regards Operational Manager
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Review titled Excellent service today
Rated 5 stars out of 5
by Anonymous - Posted on 08 July 2024
I phoned this morning obtained a Doctors appointment for the same day . I saw a Doctor who was so kind and attentive . He arranged for tests etc and fully explained what the plan of action was . The receptionist were lovely too and sorted out my next appointment . Excellent thank you
Visited July 2024
Review titled Heathview Medical Practice
Replied on 12 July 2024
Dear Patient, Thank you for your wonderful feedback! We're glad to hear you had a positive experience with our doctor and receptionists. Your kind words are much appreciated. kind regards Operational Manager
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Review titled Very efficient
Rated 5 stars out of 5
by John. Wilkins - Posted on 01 August 2024
Doctor very informative. Taken necessary steps to provide right medication to control the problem. Bood tests taken. Have return appointment for next Thursday.
Visited July 2024
Review titled Heathview Medical Practice
Replied on 05 August 2024
Dear Mr Wilkins, Thank you for your positive feedback. We're glad to hear that you found the doctor informative and that the necessary steps were taken to address your concerns. We look forward to seeing you at your next appointment on Thursday. Kind regards Operational Manager