Heathview Medical Practice
Caledonian, Tamworth, Staffordshire, B77 2EDContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Good practice
Rated 5 stars out of 5
by Barrie Adlington - Posted on 02 June 2025
My phone call on the 02/06/2025 was on time and the doctor went through my medical assessment quite thoroughly. I was able to explain my medicines and feelings . It was easy to discuss my additional requirements and they were dealt with accordingly thank you.
Visited June 2025
Review titled Heathview Medical Practice
Replied on 02 June 2025
Dear Barrie, Thank you for your feedback! We're pleased to hear your phone consultation was thorough and that you felt comfortable discussing your medicines and concerns. We're glad your additional needs were addressed promptly. If you need anything else, we're here to help! Kind regards Operational Manager
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Review titled Handled my query quickly & efficiently
Rated 4 stars out of 5
by Anonymous - Posted on 04 June 2025
The receptionist dealt with my issue very effectively, arranging for a call back the same afrernoon.
Visited June 2025
Heathview Medical Practice has not yet replied.
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Review titled Great advice
Rated 5 stars out of 5
by Ann Hambridge - Posted on 18 June 2025
Received call from surgery with blood test results. One item flagged so was advised to repeat test and book scan. I didn't want waste their time but strongly advised to go ahead just to be really sure all ok. Appreciated the help and felt doctor had my best interests instead of fobbing me off.
Visited June 2025
Heathview Medical Practice has not yet replied.
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Review titled Much improved- great doctor
Rated 3 stars out of 5
by Olly Tomson - Posted on 12 June 2025
Previous attempts of getting an appointment was a complete lottery. New online system much smoother to get an appointment. Saw A lady doctor (won’t let me publish her name) and she was fantastic and very thorough. It felt like she took her time and not just written a prescription to get me out the door. Confidence in the surgery is slowly being restored
Visited June 2025
Heathview Medical Practice has not yet replied.
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Review titled Very efficient
Rated 5 stars out of 5
by Debbie Heffernan - Posted on 07 May 2025
Always pleasant and polite. A lot easier these days to book an appointment for a blood test and see a nurse
Visited May 2025
Review titled Heathview Medical Practice
Replied on 02 June 2025
Dear Debbie, Thank you for your kind words! We're glad to hear booking appointments and seeing the nurse has become easier for you. We’re always here to make your experience as smooth and pleasant as possible! Kind regards Operational Manager
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Review titled Very useful
Rated 4 stars out of 5
by Anonymous - Posted on 20 May 2025
Found the whole telephone conversation very good and useful it was comforting to know that everything was satisfactory. Also we were able to sort out so that all my medicine prescriptions could be delivered at the same time.
Visited May 2025
Review titled Heathview Medical Practice
Replied on 02 June 2025
Dear Patient, Thank you for your kind feedback! We're glad the telephone consultation was helpful and reassuring, and that we could arrange your prescriptions to be delivered together for your convenience. If you need anything else, just let us know! kind regards Operational Manager
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Review titled Very helpful
Rated 5 stars out of 5
by Anonymous - Posted on 14 May 2025
I had a call from the surgery who I found very helpful answered all of my questions and gave me peace of mind
Visited May 2025
Review titled Heathview Medical Practice
Replied on 02 June 2025
Dear Patient Thank you for your feedback! We're happy to hear our team was helpful and able to provide the answers and reassurance you needed. Your peace of mind is important to us! Kind regards Operational Manager
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Review titled Excellent clinician
Rated 5 stars out of 5
by Julie Rachel - Posted on 08 May 2025
I seen a clinician at glascote surgery for my meds review today,she was very thorough with my meds .went above and beyond to try and help me with my chronic pain and chase my cardiologist appointment good hope was doing due to over night stay.The heart medication just dont suit me so contacting cardiologist to see if there can be a nother heart med i can take.she listened to me and understood that my morphine capsules only mask the pain and still not the course .other than going to drs for blood tests I never go,but today was helpful and hopefully after many many years of chronic joint pain I am finally being help and not just offered to have morphine increased,which I refuse.
Visited May 2025
Review titled Heathview Medical Practice
Replied on 02 June 2025
Dear Julie, Thank you for sharing your experience. It’s wonderful to hear that the clinician really listened and went the extra mile to support you with your chronic pain and heart medication concerns. It sounds like you’re finally getting the thoughtful care you deserve, and we hope this brings you some relief and clarity moving forward. Wishing you all the best on your journey to better health! Kind regards Operational Manager
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Review titled Good review
Rated 4 stars out of 5
by Pam - Posted on 14 May 2025
Had a telephone consult about my medication. Clinician was friendly, efficient and offered helpful advice. Talked me through the review and explained everything. Very happy with consult.
Visited May 2025
Review titled Heathview Medical Practice
Replied on 02 June 2025
Dear Pam, Thank you for your lovely feedback! We're glad to hear the clinician was friendly, efficient, and took the time to explain everything clearly. It’s great that you’re happy with your consultation! Kind regards Operational Manager
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Review titled Good service
Rated 4 stars out of 5
by Anonymous - Posted on 29 May 2025
Clinician was very good at asking all the details she required, she understood my needs and checked on the computer system I needed a blood test...
Visited May 2025
Review titled Heathview Medical Practice
Replied on 02 June 2025
Dear Patient Thank you for your feedback! We're pleased to hear the clinician took the time to understand your needs and arranged the necessary blood test. We're here to support you every step of the way! Kind regards Operational Manager