Heathfield Family Centre
131-133 Heathfield Road, Handsworth, Birmingham, West Midlands, B19 1HLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great practice
Rated 5 stars out of 5
by Pradip Patel - Posted on 17 April 2025
I am very happy with this doctor because he seems to understand and and he'd listens to me also. He puscrape. Life style So I can now monitor my sugar level on my mobile phone, and this has made my life very easy
Visited April 2025
Heathfield Family Centre has not yet replied.
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Review titled Good practice
Rated 5 stars out of 5
by Daljit Kaur Sidhu - Posted on 16 April 2025
Their way of working is very good. I am very happy with their dealing. There are no waiting time.Heathfield family center is a good practice.
Visited April 2025
Heathfield Family Centre has not yet replied.
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Review titled Satisfactory
Rated 4 stars out of 5
by Anonymous - Posted on 16 April 2025
Practice is satisfactory, improvements could be made. Waiting time is long, almost impossible to get an appointment with the doctor.
Visited April 2025
Heathfield Family Centre has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Qaiser - Posted on 18 April 2025
I'm with this practice over half of my life and always found very helpful people. I have no words to describe my appreciation towards the doctors, nurses and staff at the reception. Awsome service and duty of care. Thank you guys Keep it up.
Visited April 2025
Heathfield Family Centre has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 15 April 2025
I had a very pleasant experience at this doctor's surgery this morning. I have always found the reception staff to be helpful and friendly. The nurse that took my bloods today was lovely and engaging. No complaints from me :)
Visited April 2025
Heathfield Family Centre has not yet replied.
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Review titled Service
Rated 2 stars out of 5
by Anonymous - Posted on 11 December 2024
It’s very hard to get an appointment to see a doctor , they have this stupid rules to call 8am but when we call they don’t answer and left you on hold after 9am they will answer the call and ask to call again tomorrow at 8am, online booking service is not available.
Visited December 2024
Review titled Heathfield Family Centre
Replied on 09 April 2025
I apologise your visit did not meet your expectations. Please contact the practice and ask to speak with the Practice Manager to provide further details for review and investigation.
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Review titled Bad service
Rated 3 stars out of 5
by Somaya kika - Posted on 02 December 2024
Two weeks in a row now I was booked in for a telephone triage and it’s still not happened. The booking system at this practice is disappointing. It’s the most difficult thing to get an appointment and when I managed to book through the NHS app the appointments just didn’t take place. Ringing via phone for an appointment is very similar too. What is the point of a GP surgery when it’s impossible to get an appointment. It’s so frustrating.
Visited December 2024
Review titled Heathfield Family Centre
Replied on 09 April 2025
I apologise your visit did not meet your expectations. Please contact the practice and ask to speak with the Practice Manager to provide further details for review and investigation.
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Review titled Nurse is an expert in taking blood
Rated 5 stars out of 5
by Anonymous - Posted on 26 January 2024
I have always struggled to have blood taken as my veins are extremely deep, I usually have to go to hospital to have this done and it took 12 attempts to find a vein. The nurse at this practice did it on her first try... I was so relieved that finally someone knew what they were doing!!! Excellent service 👏
Visited January 2024
Review titled Heathfield Family Centre
Replied on 09 April 2025
Thank you for the positive feedback! We endeavour to meet high levels of quality and care. Your feedback will be shared with the team.
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Review titled Excellent Service
Rated 4 stars out of 5
by Minaxiben Darbar - Posted on 17 July 2023
I had an appointment today. I was called in by nurse right in time. She is very polite and helpful. All my tests and check ups done very efficiently. During my blood test at other places most of the time I end up with bruising on my arm but at this practice I have no bruising after blood test. Thanks for your good services.
Visited July 2023
Review titled Heathfield Family Centre
Replied on 04 August 2023
Dear Patient, Thank you for your feedback. This will be shared with the team. Kind Regards Akaash Singh Practice Manager