Hawthorn Medical Centre
May Close, Cricklade Road, Swindon, Wiltshire, SN2 1UUContact details and opening times
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Reviews
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Review titled Appalling
Rated 1 star out of 5
by Anonymous - Posted on 18 August 2023
I hate to leave a bad review as I know how much all GP surgeries are struggling across the country, but this surgery is simply awful. I was asked by this surgery to call back at 8:30 the following morning as I needed to be seen face-to-face fairly urgently. Having called 45 times, I finally got through to be told there were no appointments left, when they themselves had said I needed one. Why on earth they couldn’t have booked me in as soon as they realised I needed an appointment, instead of leaving me to call continuously for an appointment only to be left crying and practically begging on the phone the next day, I don’t know. This surgery does not have the capacity for any new patients, it cannot cope with the ones it has now. I don’t know what’s wrong with me, I just hope it isn’t serious as this undue delay certainly won’t help. I’m anxious and stressed about it all, and this surgery has only made it ten times worse.
Visited August 2023
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