Hatfield Health Centre
Ash Hill Road, Hatfield, Doncaster, South Yorkshire, DN7 6JHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Very poor
Rated 1 star out of 5
by Anonymous - Posted on 16 March 2025
Complaining on behalf of my grandad. He has been living with ‘untreated’ and ‘undiagnosed’ lung infection since 2018, he has been reporting his concerns for months, of being violently sick but just kept getting fobbed off ‘nothing we can do’ and also just giving him lansoprazole. Legs have been swollen and ended up getting infected, again reported this. Wouldn’t prescribe water tablets, of course my grandad ended up in hospital with infected and ulcerated both legs, on oxygen & couldn’t get treated for lung disease as it was too late. Hospital prescribed water tablets straight away, which of course helped his swelling and the swelling went. After 3/4 weeks he came home. He had 1 week left of his water tabs, I tried to order them for him, but couldn’t issue it as they needed reviewing…in 2-3 weeks time! So now he’s back to square one, swollen legs and now in hospital! We contacted the surgery in the week to ask why hadn’t his other tablets been done? We got back ‘your doctor is on holiday and will do the prescription when he gets back’ (next week) really? You think that’s effective and responsive?
Visited March 2025
Hatfield Health Centre has not yet replied.
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Review titled Compassionate Care
Rated 5 stars out of 5
by Anonymous - Posted on 08 August 2024
I saw the Doctor on Monday for my symptoms, who was kind and compassionate and have also been seen by your practice nurse and she was wonderful in every way and so kind and thoughtful and made time for me (I was an hour early). It was really heartwarming to be greeted with such kindness. Even your admin staff on Monday helped me when I needed to change to my married name and were patient with me when I had to take some samples home and explained everything to me.
Visited August 2024
Hatfield Health Centre has not yet replied.