Hartshill Health Centre
Sidhu Close, Hartshill, Nuneaton, CV10 0GQContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Hartshill Health Centre.
Reviews
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Review titled Extremely Recommend
Rated 5 stars out of 5
by Anonymous - Posted on 21 July 2023
highly recommend this lovely practice, very friendly and extremely helpful reception staff, if ever the appointments are fully booked i am always offered a future appointment or very good advise. The GP's always seem to go the extra mile and always follow up if needed. I am really looking forward too the future of the new building.
Visited July 2023
Review titled Hartshill Health Centre
Replied on 24 July 2023
Dear Patient, Thank you for taking the time to provide your feedback. We are pleased to hear of your positive experience and that the practice has been able to support you. Your comments will be circulated with the wider team. Your kind words are very much appreciated Kind Regards Chancery Lane Surgery
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Review titled Repeat Prescription
Rated 5 stars out of 5
by Bernard Peffers - Posted on 20 June 2023
Visited reception to ask about repeat prescription to treat back pain/inflammation for tablets last prescribed Nov 2000. Request taken for referal to GP and duly authorised. Appreciated acceptance of request without need to book appointment to check/discuss etc. Thanks to receptionist/GP.
Visited June 2023
Review titled Hartshill Health Centre
Replied on 18 July 2023
Dear Mr Peffers Dear Lorena, many thanks for writing a lovely review on our service. We are continually reviewing and making strides to improve our patient care and the services we offer to our patients and pleased to read that this is being received. Thank you for your kind comments. Kind regards Chancery Lane Surgery
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Review titled No problems
Rated 5 stars out of 5
by Lorna Tindall - Posted on 18 June 2023
The date above is random. My comments relate to the whole time I've been a patient at this surgery. I joined Chancery Lane Practice about 2 yrs ago. So far, I can say I have received great assistance when I've asked for it. The receptionists are always polite and friendly when I telephone or visit the clinic, as have the other staff when I've seen them or spoken to then on the telephone, eventhough they were very busy. Thankfully, I haven't needed to see a GP yet, but hopefully when I do need to, that will also be a good experience. Thank you.
Visited June 2023
Review titled Hartshill Health Centre
Replied on 18 July 2023
Dear Lorna Thank you for sharing your experience with us! We are so glad to hear that your patient experience was a positive one. We’ve been working hard on improving the patient experience at the Surgery and I am so glad this has been reflected in your experience and feedback. Our team are always trying to make sure patients have a positive experience so we are happy to know that’s what has happened for you! Kind regards Chancery Lane Surgery
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Review titled Friendly practice. With a forward looking approach.
Rated 5 stars out of 5
by Anonymous - Posted on 30 June 2023
Friendly practice with staff that will go out of the way to help. Gp's are helpful, and try to sort your issues, with Physio, Mental Health, Blood Scientist, Paramedics, Care Coordinator and Clinical Pharmacist at there disposal. With new building in the process, patients will have a better opportunity to get the help we deserve, all under one roof.
Visited June 2023
Review titled Hartshill Health Centre
Replied on 18 July 2023
Many thanks for taking the time to write a response about your positive experience; it certainly gives the staff a boost. Kind regards Chancery Lane Surgery