Harcourt Medical Centre
Crane Bridge Road, Salisbury, Wiltshire, SP2 7TDContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Shingles Vaccine
Rated 5 stars out of 5
by Jane - Posted on 30 July 2024
Nurse was Friendly and helpful. Explained about the vaccine and possible side effects. Didn’t have to wait long!
Visited July 2024
Review titled Harcourt Medical Centre
Replied on 30 July 2024
Dear Jane, thank you very much for your lovely feedback on having your shingles vaccination. I will pass it onto the nursing team, it a much appreciated by us all at HMC. Kind regards
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Review titled I don't know how to proceed
Rated 3 stars out of 5
by Anonymous - Posted on 21 June 2024
My stumbling block is simply having a French phone number. I have previously called the surgery to ask to speak to my (elderly) mother's doctor. I was told that the doctor cannot call a French phone. Today I sent an email. The (automatic) reply told me that the surgery cannot accept requests by email and that I should fill in the online form, which asks for my UK phone number. I don't have one. It won't accept a French one. Maybe you see the problem?
Visited June 2024
Review titled Harcourt Medical Centre
Replied on 17 July 2024
Dear Anonymous I am so sorry for the late response which was due to technical error as mentioned in a previous response to a patient comment. I hope you have managed to deal with your query there is a facility to send a message via our online system if you take a look at our website there is more information available there. Kind regards Harcourt Medical Centre
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Review titled Excellent help
Rated 5 stars out of 5
by Jayne Woodhouse - Posted on 24 May 2024
I recently had cause to contact the practice, due to persistent symptoms of Long Covid. My concerns were listened to and appropriate follow-up investigations put in place. The fact that my GP knew my medical history so well was very reassuring, as was the personal interest which was shown in dealing with my problems. I am very grateful for the help I received.
Visited May 2024
Review titled Harcourt Medical Centre
Replied on 17 July 2024
Dear Jayne Woodhouse, thank you so much for the lovely feedback which will be distributed to the staff. I do hope you are feeling better and do apologise for the delay in replying due to a technical glitch! Kind regards Harcourt Medical Centre
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Review titled Outstanding Care
Rated 5 stars out of 5
by K Browne - Posted on 17 July 2023
I recently had to use the GP service for a significant but non urgent condition. From the outset, the receptionist, and then the GP were sympathetic, attentive and proactive in providing me the best care possible. When my condition worsened, they acted swiftly and decisively to continue my care. Whilst the booking system each morning for appointment is by telephone and first come first served, as soon as I was able to get through, they were on the case. Having recently retired from the Armed Forces after a lifetime, and the medical wrap that is provided in the service, you wonder how things will be when sometimes the NHS GP service gets openly criticised. I have seen nothing to support that negative view in my personal experience. I believe that is entirely down to the professionalism and excellent care provided at Harcourt medical Centre.
Visited July 2023
Review titled Harcourt Medical Centre
Replied on 18 July 2023
Dear Patient, thank you very much for your lovely review of the service provided by our team here at Harcourt. It really is appreciated by us all and I will definitely share this review with them. We look forward to providing you with NHS care for many years to come. Kind regards Harcourt Medical Centre
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Review titled Excellent Practice
Rated 5 stars out of 5
by Andy Horsfall - Posted on 19 July 2023
Had a bit of a concern regarding a changing mole on my forehead, so called in to speak to a Doctor. I was sent a link within minutes from reception to post photos of the mole. I posted my photos and then received a prompt reply with an appointment made available during the same day. I attended the appointment and my concern was dealt with, by my Doctor, swiftly and with precise treatment to allay and remove my concerns. A very slick and professional experience and practice.
Visited July 2023
Review titled Harcourt Medical Centre
Replied on 20 July 2023
Dear Mr Horsfall On behalf of the whole team at Harcourt thank you so much for taking the time to post your review, I will ensure it is shown too all of the staff. With Kind regards Harcourt Medical Centre