Harambee Surgery
27 Skipton Road, Trawden, Colne, Lancashire, BB8 8QUContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Harambee Surgery.
Reviews
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Review titled Amazing practice
Rated 5 stars out of 5
by Miss Tracey Atkins - Posted on 03 May 2025
I called the practice on Tuesday after a hospital appointment that recommended I get in touch with my GP. I explained the situation. The next morning the practice called me to arrange an appointment. Whilst attending the appointment I was swiftly dealt with and an appointment was made there and then for the clinic I needed. I appreciate their speed and urgency in my matter.
Visited April 2025
Harambee Surgery has not yet replied.
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Review titled Superb local practice
Rated 5 stars out of 5
by Peter Payton - Posted on 01 May 2025
I had a sudden and unexpected asthma type problem, I contacted the surgery who arranged an appointment with the advanced practice nurse who carried out a range of tests and arranged for further specialist appointments. She was very helpful and thorough with the diagnosis.
Visited April 2025
Harambee Surgery has not yet replied.
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Review titled Service
Rated 5 stars out of 5
by Anonymous - Posted on 24 April 2025
The service I receive from the staff is really second to none. I love the texts to ring and arrange an appointment very helpful. I love the fact they use the NHS app for the appointments etc. Really makes life easier for me and them.
Visited April 2025
Review titled Harambee Surgery
Replied on 25 April 2025
Dear Anonymous Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to the rest of the practice staff Many Thanks Paul Slater Practice Manager Harambee Surgery
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Review titled Repeated Appointment Errors
Rated 3 stars out of 5
by Anonymous - Posted on 30 April 2025
When whispering my issue to the outgoing receptionist in the surgery, trying to avoid telling the whole waiting room what my issue was, I was told to speak louder with very little compassion. Rushed through like cattle, to be then booked to see a nurse who had no ability to resolve my medical issues discussed with the receptionist initially. Appointment now rebooked in due to incompetence, passive aggression and a lack of listening when booking the appointment. This is the second appointment that hasn't been booked in correctly with the correct notes added (blood test carried out at Colne health Centre) and still haven't met my new GP, almost 6 months after moving to the practice. Unable to proof read review due to poor formatting on the form.
Visited April 2025
Review titled Harambee Surgery
Replied on 30 April 2025
Dear Patient, Many thanks for your feedback. I'm sorry that your recent experience has not been a positive one. Please can you urgently contact the surgery on 01282 868482 and ask to speak with the Practice Manager providing your full details so I can investigate this matter for you. All feedback is taken with a open mind and a view to find a positive outcome. Again I'm sorry for the experience that you have encounter at the surgery. Paul Slater Practice Manager Harambee Surgery
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Review titled Good experience today
Rated 3 stars out of 5
by Joan Harper - Posted on 12 April 2025
It was a straightforward follow-up appointment with very little to do. I was pleased to be treated with courtesy and friendliness. I had been’reviewed’ by my GP the previous week so perhaps one appointment might have been sufficient.
Visited April 2025
Review titled Harambee Surgery
Replied on 16 April 2025
Hi Ms Harper Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to the rest of the practice staff! Kind Regards Paul Slater Practice Manager
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 29 April 2025
The staff are always helpful and friendly. The doctor was very helpful and listened to my concerns. She was very thorough and answered all my questions. I felt all my needs were met. Very satisfied.
Visited April 2025
Review titled Harambee Surgery
Replied on 30 April 2025
Dear Patient, Thank you for your recent positive review on NHS choices. I will share with the wider team. If you would like to discuss further please contact the surgery. Kind regards Paul Slater Practice Manager Harambee Surgery
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Review titled Friendly Service
Rated 5 stars out of 5
by Ellouise Lee-Crowther - Posted on 30 April 2025
Advanced nurse practitioner was very friendly, helpful and reassuring. Appointment ran on time and reception staff were pleasant and accommodating
Visited April 2025
Review titled Harambee Surgery
Replied on 01 May 2025
Dear Ellouise Lee-Crowther Please may I thank you first for leaving a fantastic review I will pass this onto staff. As a practice we try to make our patients visit to the surgery as pleasant as we can. Many thanks Paul Slater Practice Manager Harambee Surgery
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Review titled Great practice
Rated 5 stars out of 5
by Gillian White - Posted on 04 April 2025
I was seen on two occasions by the same Doctor. I originally saw him with a swollen lymph gland in my neck. He took temp, blood pressure, etc and ordered blood tests and an X-ray, he was concerned and very thorough. I saw him again for my results which were all good. He said I’d had an infection that had cleared up and that I was fit and healthy. He told me to stop taking a couple of supplements as my levels were high. I came home after a second thorough consultation and felt relieved and put at ease. His manner made me feel at ease too.
Visited April 2025
Review titled Harambee Surgery
Replied on 11 April 2025
Dear Gillian White Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to the rest of the practice staff Many Thanks Paul Slater Practice Manager Harambee Surgery
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Review titled Great Practice
Rated 5 stars out of 5
by Melanie O'Reilly - Posted on 24 April 2025
I have been with Harambee Surgery for over 4 years, and can highly recommend it. Both the professional and support staff have always treated me with utmost respect and sensitivity, and supported my health needs in a most professional manner at all times. I saw a doctor yesterday who I have never seen before, but he attended to my health problem in a most satisfactory manner.
Visited April 2025
Review titled Harambee Surgery
Replied on 25 April 2025
Dear Melanie O'Reilly Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to the rest of the practice staff Many Thanks Paul Slater Practice Manager Harambee Surgery
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Review titled Disappointed
Rated 3 stars out of 5
by Moira Whittaker - Posted on 01 May 2025
I received my appointment by telephone but on seeing the doctor I was dismayed to find he had no idea why I was there(neither had I) and he tried to give me the information I’d already been given a week earlier. I feel as though it was a waste of his time and mine.
Visited April 2025
Harambee Surgery has not yet replied.