Harambee Surgery
27 Skipton Road, Trawden, Colne, Lancashire, BB8 8QUContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Very disappointed
Rated 2 stars out of 5
by Anonymous - Posted on 04 April 2025
Reception staff- 1 member in particular gives the impression the patient is a burden. Also I was allowed to leave without my stool Fit kit, so they called me back 10 minutes later. I have Not received feedback from my blood samples.The samples were supposed to be sent away for analysis. I don't know but if the practice policy is Not to give goodnews feedback to the patient ( if no problems with the bloods ) how can the Patient be 100% sure the the blood samples were sent ? Also, If the doctor receives good information from the laboratory ie No problems with the bloods, why would the doctor not think ok we should look elsewhere into the patients issues ? I went to the doctor with a problem. The blood samples were good. I still have the problem, that's the purpose of me going to the doctor. Does the doctor think the problem has gone away just because a blood sample didn't show highlight what is was tested for. Maybe my problem is something that wasn't tested for.?
Visited February 2025
Review titled Harambee Surgery
Replied on 11 April 2025
Dear Anonymous We apologise that the experience you have had with the practice has not been a positive one. We welcome any feedback from patients which will ultimately assist us to improve the services we deliver. If you would like to discuss the matter further, please don’t hesitate to call the surgery and ask for the practice manager. The surgery endeavours to provide the best possible standard of care to all our patients and we will continue with regular monitoring and review to enable us to constantly improve the services we offer. May we take this opportunity of thanking you again for bringing your concerns to our attention and may we always assure you of our continued service to you. Many thanks Paul Slater Practice Manager Harambee Surgery
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Review titled A caring practice
Rated 5 stars out of 5
by Anonymous - Posted on 01 March 2025
I found all the staff helpful and caring. The doctor was extremely thorough, the reception staff went out of their way to be helpful in making appointments and the nurses were kind and caring
Visited February 2025
Review titled Harambee Surgery
Replied on 04 March 2025
Dear Patient Thank you for your recent positive review on NHS choices I will share with the wider team. If you would like to discuss further please contact the surgery Kind regards Paul Slater Practice Manager Harambee Surgery
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Review titled Very caring practice
Rated 5 stars out of 5
by Mrs Sharon Aston - Posted on 27 February 2025
I was so pleased with the way I was treated by the receptionist and I think one person who works in the pharmacy they understood how anxious I was and made every effort for me to see a doctor the same day - they were caring, understanding and reassuring
Visited February 2025
Review titled Harambee Surgery
Replied on 28 February 2025
Dear Mrs Aston Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to the rest of the practice staff Many Thanks Paul Slater Practice Manager Harambee Surgery
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Review titled First Class Practice
Rated 5 stars out of 5
by Gary Potter - Posted on 26 February 2025
From walking through the door to reception you get a very warm welcome, Receptionists are all friendly and make you relaxed. Waiting room is clean and tidy, with plenty of books to read for both adults and children, with notices for all to read on the notice boards. Seen by both the Doctor and Nurse this week, cannot speak high enough of them, also the girls in reception are very friendly and helpful, thank you.
Visited February 2025
Review titled Harambee Surgery
Replied on 28 February 2025
Dear Garry Potter Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to the rest of the practice staff Many Thanks Paul Slater Practice Manager Harambee Surgery
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Review titled Just as it should be
Rated 5 stars out of 5
by Anonymous - Posted on 06 February 2025
Attended for nloids that needed and Gp review. Appointment made within 1 week and the Gp was very supportive, knowledgeable and kind. Explained fully and checked whether I had questions. Felt I had time and was listened to.
Visited February 2025
Review titled Harambee Surgery
Replied on 28 February 2025
Dear Anonymous Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to the rest of the practice staff Many Thanks Paul Slater Practice Manager Harambee Surgery
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 17 January 2025
You always get the same professional experience here. All the staff treat everyone with respect. My appointment was on time. My bloods were taken and I was told when I would probably get my results .
Visited January 2025
Review titled Harambee Surgery
Replied on 24 January 2025
Dear Anonymous Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to the rest of the practice staff Many Thanks Paul Slater Practice Manager Harambee Surgery
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Review titled Extremely helpful
Rated 5 stars out of 5
by Anonymous - Posted on 18 January 2025
A busy place however the team are very helpful and accommodating especially the reception and pharmacy staff. The senior doctor is great and you can talk to him and he “ gets it ! “ Thank you for everything you do for us.I went yesterday for a blood test was dealt with quickly and efficiently
Visited January 2025
Review titled Harambee Surgery
Replied on 24 January 2025
Dear Anonymous Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to the rest of the practice staff Many Thanks Paul Slater Practice Manager Harambee Surgery
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Review titled Excellent consultation with nurse
Rated 5 stars out of 5
by Tracy - Posted on 29 January 2025
Attended for a wellbeing check and HRT review. The practice nurse was very attentive, knowledgeable and her caring positive approach was very reassuring.
Visited January 2025
Review titled Harambee Surgery
Replied on 28 February 2025
Dear Tracy Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to the rest of the practice staff Many Thanks Paul Slater Practice Manager Harambee Surgery
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Review titled My last appointment
Rated 2 stars out of 5
by Lee Lawson - Posted on 12 January 2025
When a doctor cannot put on a surgical mask before looking at me?? I have my doubts, also referred me for a blood test which will take 4 weeks? He prescribed me antibiotics and they don't seem to have worked so far? Hope this helps?
Visited January 2025
Review titled Harambee Surgery
Replied on 13 January 2025
Dear Mr Lawson We apologise that the experience you have had with the practice has not been a positive one. We welcome any feedback from patients which will ultimately assist us to improve the services we deliver. If you would like to discuss the matter further, please don’t hesitate to call the surgery and ask for the practice manager. The surgery endeavours to provide the best possible standard of care to all our patients and we will continue with regular monitoring and review to enable us to constantly improve the services we offer. May we take this opportunity of thanking you again for bringing your concerns to our attention and may we always assure you of our continued service to you. Many thanks Paul Slater Practice Manager
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Review titled Two attempts
Rated 5 stars out of 5
by Anonymous - Posted on 19 January 2025
At my morning appointment the nurse had a problem finding a vein, so I returned in the afternoon, when the blood sample was taken successfully. " If at first you don't succeed
Visited January 2025
Review titled Harambee Surgery
Replied on 24 January 2025
Dear Anonymous Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to the rest of the practice staff Many Thanks Paul Slater Practice Manager Harambee Surgery