Harambee Surgery
27 Skipton Road, Trawden, Colne, Lancashire, BB8 8QUContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Good service
Rated 5 stars out of 5
by Anonymous - Posted on 08 May 2025
Very friendly service and Clean surgery. I could get an urgent appointment the same day which was appreciated.
Visited May 2025
Harambee Surgery has not yet replied.
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Review titled Great village Practice
Rated 5 stars out of 5
by Patricia Sagar - Posted on 11 May 2025
Had appointment to see GP last Wednesday , the receptionist arranged an earlier appointment as she understood that I was worried .The GP could not have been nicer after examination he gave me assurance that my condition was not serious and put my mind at rest.This GP practice has some really caring people working there from the Receptionists to the Drs , thankyou everyone
Visited May 2025
Harambee Surgery has not yet replied.
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Review titled Caring practice
Rated 5 stars out of 5
by Anonymous - Posted on 11 May 2025
The doctor listened to me and answered all of my questions, I did not feel rushed. He has arranged for follow up appointments at the hospital. Calm, friendly, yet always professional
Visited May 2025
Harambee Surgery has not yet replied.
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Review titled Very pleased with the services.
Rated 5 stars out of 5
by Anonymous - Posted on 06 May 2025
My review was extremely thorough and a further appointment was made for additional investigations. The doctor was very professional and gave sufficient time and acknowledgement throughout my appointment.
Visited May 2025
Review titled Harambee Surgery
Replied on 06 May 2025
Dear Anonymous Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to the rest of the practice staff Many Thanks Paul Slater Practice Manager Harambee Surgery
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Review titled Excellent practice
Rated 5 stars out of 5
by Paul Geoffrey Hanson - Posted on 03 May 2025
I visited the practice for a health review The sister that was doing the review was friendly and very professional I definitely would recommend this practice because of of thorough and professional treatment I received
Visited May 2025
Review titled Harambee Surgery
Replied on 06 May 2025
Dear Paul Geoffrey Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to the rest of the practice staff Many Thanks Paul Slater Practice Manager Harambee Surgery
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 08 April 2025
Was seen on time by efficient, friendly and caring staff. Always been treated in this way. Thanks to all at Harambee surgery for all the care over the years.
Visited April 2025
Review titled Harambee Surgery
Replied on 11 April 2025
Dear Anonymous Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to the rest of the practice staff Many Thanks Paul Slater Practice Manager Harambee Surgery
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Review titled Frustrating appointment
Rated 3 stars out of 5
by Anonymous - Posted on 17 April 2025
I have been trying to get a diagnosis for ADHD and autism for years, i’ve just recently turned 18 so i was taken off the children services and told to re apply when i turned 18. I booked another appointment with my gp and went with my mum to get referred to a right to choose service specifically clinical partners. However we got there and had an appointment with a brand new doctor who i’d never seen before and they didn’t know anything about my history with this problem or what i had previously filled out which was on the system that they got up in front of us. We had to repeat information that we have repeated countless times and that was already on the system. The doctor didn’t know what right to choose was and when I told them which provider I wanted to use they didn’t know what I was on about. Then when the appointment was over I was trying to ask when we’d hear if they’ve put my referral in and where to they said to ring back in 4 weeks and see if they had even put the referral in.
Visited April 2025
Review titled Harambee Surgery
Replied on 25 April 2025
Dear Anonymous We apologise that the experience you have had with the practice has not been a positive one. We welcome any feedback from patients which will ultimately assist us to improve the services we deliver. If you would like to discuss the matter further, please don’t hesitate to call the surgery and ask for the practice manager. The surgery endeavours to provide the best possible standard of care to all our patients and we will continue with regular monitoring and review to enable us to constantly improve the services we offer. May we take this opportunity of thanking you again for bringing your concerns to our attention and may we always assure you of our continued service to you. Many thanks Paul Slater Practice Manager Harambee Surgery
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Review titled Needs work
Rated 3 stars out of 5
by Anonymous - Posted on 09 April 2025
I arrived 5 minutes before my appointment the receptionist took my name and asked me to take a seat, 40 minutes later I was still waiting. When I checked in it would have been nice to have been told the doctor was running late. 10/15 minutes is expected but in the end I was there 50 minutes before I was seen. It’s only a small practice maybe sending a txt to the patients when the doctor is running over 30 mins late could be an idea?
Visited April 2025
Review titled Harambee Surgery
Replied on 11 April 2025
Dear Anonymous We apologise that the experience you have had with the practice has not been a positive one. We welcome any feedback from patients which will ultimately assist us to improve the services we deliver. If you would like to discuss the matter of texting out when we are running late and I can explain further, please don’t hesitate to call the surgery and ask for the practice manager. The surgery endeavours to provide the best possible standard of care to all our patients and we will continue with regular monitoring and review to enable us to constantly improve the services we offer. May we take this opportunity of thanking you again for bringing your concerns to our attention and may we always assure you of our continued service to you. Many thanks Paul Slater Practice Manager Harambee Surgery
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Review titled Great practice
Rated 5 stars out of 5
by Lindsey Fielon - Posted on 23 April 2025
The doctor was really lovely and extremely caring and helpful, he listened to everything and I was really pleased with the outcome
Visited April 2025
Review titled Harambee Surgery
Replied on 25 April 2025
Dear Lindsay Fielon Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to the rest of the practice staff Many Thanks Paul Slater Practice Manager Harambee Surgery
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Review titled First time attending
Rated 5 stars out of 5
by Hilary Walker - Posted on 25 April 2025
It was so nice to be greeted with a friendly welcome, not a computer screen and to be advised that I would be seen next at my appointed time. I wasn’t hailed by a screened device on a wall but was greeted by the nurse who was carrying out today’s task and taken to her treatment room. I didn’t have to find my own way. I could also make an appointment for a future well woman check without having to phone in “because they no longer make appointments on site”. I’m hoping this 1st experience is repeated….not too often, obviously. But having dealt with large combined practices for both my parents and ourselves over the last few years, this was like a breath of fresh air and how things used to be.
Visited April 2025
Review titled Harambee Surgery
Replied on 28 April 2025
Dear Hilary Walker Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to the rest of the practice staff Many Thanks Paul Slater Practice Manager Harambee Surgery