Guildowns Group Practice - Ratings and reviews
Reviews
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Review titled Great Practice
Rated 5 stars out of 5
by Gail M - Posted on 16 March 2023
Moved to this practice at end of last year having lived in East Sussex. I have been so impressed with the treatment I have received from everyone from reception staff to GP’s. Would recommend to others.
Visited March 2023
Review titled Guildowns Group Practice
Replied on 17 March 2023
Thank you very much for taking the time to share your experience. We welcome all feedback as we are always endeavouring to provide high quality patient care and I will ensure your kind words are passed on to our staff. I do hope you will continue to be happy with the service we offer. Kind regards, Camilla Walker Practice Business Manager
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Review titled Mistake made on referring me
Rated 1 star out of 5
by Jess - Posted on 19 September 2022
I was told I was referred to a chronic fatigue clinic. I checked up after a month and got a rude response about how the waiting list is months long. Call six months later to find out I was never actually referred. I suffered for those six months, thinking I would be contacted and nothing was ever actually done. There was a note about how it should’ve been done in my notes but apparently no action was taken. It’s a mistake and can’t be changed now but was a big mistake that did affect me. Not sure id recommend given this…
Visited April 2022
Review titled Guildowns Group Practice
Replied on 27 September 2022
Dear Jess, I'm sorry to hear this and would really appreciate it if you would contact me so I can investigate this matter and follow up. I would be very happy to speak to you on the phone or face to face if you prefer. Yours sincerely, Camilla Walker Practice Business manager