Greystoke Surgery
Morpeth NHS Centre, Kings Avenue, Morpeth, Northumberland, NE61 1JXContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent care
Rated 5 stars out of 5
by Rachel Cole - Posted on 03 June 2024
Myself and my family have always had excellent care from Greystoke surgery. The GPs and nurses have all been kind, caring and considerate. The reception staff, admin staff and prescriptions team are efficient, caring and always sort our queries out quickly and with thoughtful consideration. Excellently run practice with staff who always go above and beyond. One GP recently seen my daughter with regards to some possibly asthma symptoms. He was very attentive and detail oriented. The team then organised her tests quickly and were great with her.
Visited June 2024
Greystoke Surgery has not yet replied.
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Review titled Thank you!
Rated 5 stars out of 5
by Clive - Posted on 04 June 2024
My wife was very stressed at the surgery yesterday as she was having difficulty obtaining an emergency prescription. The medication is for a precancerous skin condition and she needs to finish the course with no interruptions. A very kind secretary, (apparently we are not allowed to use names, otherwise I would), sorted out the issues with the prescription and my wife was so delighted that she asked me to leave a 5 star review. Thank you from both of us.
Visited June 2024
Greystoke Surgery has not yet replied.
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Review titled Great Service
Rated 5 stars out of 5
by Karen - Posted on 24 April 2024
I needed an emergency appointment recently due to severe facial pain. I was advised on the phone to complete the online form. I filled in the form and was called back with an appointment within 10 minutes. I was then seen by an advanced nurse practitioner within 45 minutes of the phone call. I was diagnosed with an ear infection. A prescription for antibiotics was sent electronically to my chosen pharmacy.I was then able to collect the prescription straight away with the bar code provided by the surgery.All in all a very positive experience.
Visited April 2024
Greystoke Surgery has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 01 March 2024
I contacted the practice after 5pm on a Friday to say my daughter was not well. The doctor was really responsive and saw us straight away and stayed to see her. The doctor put her at ease and efficiently diagnosed her issue. We really appreciated our excellent care. Fantastic service.
Visited March 2024
Greystoke Surgery has not yet replied.
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Review titled Amazing service
Rated 5 stars out of 5
by Mrs Linda Hopson - Posted on 23 January 2024
I used the NHS app to leave a message re a problem . I was phoned within the hour , offered an appointment within the hour. An excellent interaction with the GP . Diagnosis and prescription filled . Treatment was started the same day . Extremely pleased with the service… Thank You.
Visited January 2024
Greystoke Surgery has not yet replied.
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Review titled Went above and beyond
Rated 5 stars out of 5
by Mr David Patterson - Posted on 14 November 2023
Ordered repeat prescription, went to collect to find pharmacy could not supply one important one (supply problem) advised to speak with the receptionist, we were travelling to York the next day on business, staff asked what pharmacy I was near and arranged a collection from them. This is the type of service we are not used to, as our previous GP in Yorkshire sadly became a victim of the pandemic and service was not good. Greystokes is a superb practice and I am grateful to all the staff who worked hard to ensure my prescription was filled. You will always have hic-ups when dealing with so many individuals, but I can only offer my heartfelt thanks for your outstanding service. Keep it up. Kind regards Dave.
Visited November 2023
Greystoke Surgery has not yet replied.