Greenway Community Practice
Greystoke Ave, Southmead, Bristol, Avon, BS10 6AFContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Welcoming practice
Rated 5 stars out of 5
by Madeline - Posted on 11 July 2024
Reception staff are welcoming helpful and efficient. The Doctor listened , examined me , and explained options and offered solutions . She was easy to talk to ,made a prescription , a referral for a scan and appointment for a physio assessment. Job done and made me feel welcome too . Thank you for making me feel looked after and easing any anxiety . I had
Visited July 2024
Review titled Greenway Community Practice
Replied on 11 July 2024
Dear Madeline, Thank you for sharing your feedback on your recent visit to the practice. We are pleased to hear the service met with your expectations and we will be sure to share this feedback with the team. Kind Regards
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Review titled Best Practice in Bristol
Rated 5 stars out of 5
by Helen Gordon - Posted on 14 May 2024
I had to make an emergency same day face to face appointment. This was no problem and I got the help I needed. I was in extreme pain and really couldn’t wait.
Visited May 2024
Review titled Greenway Community Practice
Replied on 15 May 2024
Dear Helen, Thank you for your great feedback. We are pleased that the team responded efficiently to your urgent problem and you received the care you needed in a timely manner. We appreciate you taking the time to provide feedback and will share this with the team. Kind regards
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Review titled Superb performance
Rated 5 stars out of 5
by Rob Hook - Posted on 14 May 2024
Needed to check something wasn’t serious and got an immediate appointment via a very friendly receptionist and an encouraging diagnosis from the doctor. Superbly managed end to end practice. Someone there is making a huge effort to create such a supportive culture.
Visited May 2024
Review titled Greenway Community Practice
Replied on 14 May 2024
Dear Rob, Thankyou for your valued feedback. As a practice we strive to deliver a positive experience for our patients. We are really pleased to hear that you received a friendly and efficient service from the team and we will be sure to pass on your comments. Thanks once again.
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Review titled Really great to have a physiotherapist at the Practice
Rated 5 stars out of 5
by Frances Robertson - Posted on 12 April 2024
It is great that the Greenway Practice has a physiotherapist. I have a painful leg so was able to just call up and get an appointment with him the following week and saw him today. Saved having to wait for a GP appointment who would then have had (in the past) to refer me to a physio probably at the hospital and that would have taken up GP time and meant a long wait to get a hospital appointment. Great service, thank you.
Visited April 2024
Review titled Greenway Community Practice
Replied on 15 April 2024
Dear Frances, Thank you for your feedback regarding our Frist Contact Practitioner service. We are pleased that you were able to access the service easily and were seen promptly. We will be sure to pass this feedback on to the wider team. Kind regards
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Review titled Great experience.
Rated 5 stars out of 5
by Chris Williamson - Posted on 12 January 2024
On arrival the receptionist was welcoming and friendly, I saw the doctor on time and even had my blood taken without an appointment. Thanks for a great service. Chris w
Visited January 2024
Review titled Greenway Community Practice
Replied on 15 January 2024
Dear Chris, Thank you for taking the time to leave a review of your recent visit. We are pleased that the service met with your expectations and will be sure to pass your feedback on to the team.
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Review titled Entirely Satisfied
Rated 5 stars out of 5
by Vernon - Posted on 05 January 2024
All processes were on time and entirely satisfactory. There was no time pressure and the Dr. was fully engaged and attentive.
Visited January 2024
Review titled Greenway Community Practice
Replied on 08 January 2024
Thank you Vernon for your feedback. We are pleased that our service met with your expectation and will be sure to share this with the team.
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Review titled Well organised practice.
Rated 5 stars out of 5
by Brian Parfitt - Posted on 28 November 2023
Due to sickness with staff my “bloods” were re-organised at short notice. Very well performed at 12.40pm but still caught the midday transfer and Warfarin Dept at Southmead rang me at 3.45pm with results.
Visited November 2023
Review titled Greenway Community Practice
Replied on 08 January 2024
Thank you Brian for your feedback. We are sorry for having to rearrange your appointment and pleased that we were able to ensure your bloods were performed in a timely manner as necessary.
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 31 October 2023
Really pleased by professional and friendly approach of staff in this GP. I am healthcare professional myself and usually I am not easily impressed, but I have to admit - I was impressed today. Thank you.
Visited October 2023
Review titled Greenway Community Practice
Replied on 01 November 2023
Dear Patient, Thank you for taking the time to provide feedback on your recent visit. As a practice that strives to offer the best possible service to our patients, we are pleased to hear that we met your expectations. We will be sure to pass this feedback on to the team. Thanks again
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Review titled Super friendly and efficient vaccine clinic
Rated 5 stars out of 5
by Anonymous - Posted on 23 September 2023
Greenway are always a fantastic practice but just got back from their vaccine clinic and was struck by how well organised and efficient it was, without losing the friendly, welcoming atmosphere. Thanks!
Visited September 2023
Review titled Greenway Community Practice
Replied on 25 September 2023
Dear patient, Thank you for taking the time to write a review. We are pleased that you received your winter vaccines smoothly and efficiently. Thank you for supporting our clinic on Saturday. We will be sure to pass the feedback onto the team. Kind regards
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 05 August 2023
This practice is the best in Bristol. I have always been treated with respect and care. By the doctors and nurses and now physiotherapist. Absolutely amazing practice, great job everyone
Visited August 2023
Review titled Greenway Community Practice
Replied on 07 August 2023
Dear patient, Thank you for taking the time to write a review of our service. We are pleased that you find our service responsive to your needs. We will be sure to share this feedback with our team. Thank you.