Greenford Avenue Fhp
322 Greenford Avenue, Hanwell, London, Greater London, W7 3AHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Exceptional Care
Rated 5 stars out of 5
by Anonymous - Posted on 03 February 2025
Exceptional care from the GPs, nurses, healthcare and reception teams. Easybto get an appointment, get offered a f2f or telephone appointment, and friendly and caring service. Keep up the fantastic work!
Visited January 2025
Review titled Greenford Avenue Fhp
Replied on 03 February 2025
Dear patient, thank you for leaving us a positive review and giving us five stars! Whole team at the practice is very grateful to you and this review will lift their spirit and encourage them to continue their good work. With regards Practice Manager
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Review titled Not helpful
Rated 2 stars out of 5
by Sherif El saman - Posted on 29 April 2024
ihave lower back pain radiating to left thigh i have called my gb on 23/04/24 as emergency reception refused to book ad they advised me to call 111 as I can’t walk, stand up, sleep or do my normal activities ambulance attend at 4am in morning on 24.04.24 (patients initials: ses cad 4895 and try to help as much as they can “thank you to london ambulance, tried to call my gb as pain still on place and getting worse they are unprofessional to deal witch the situation and busy I called 4-5 times to confirm my prescription and receptionist ignored my inquiry and been rude she said will contact doctor to write my prescription and didn’t happen now i have to be another night feeling pain again with no medication and she’s relaxing so is this is how Greenford fhb gb dealing with patients So I have written this complaint from my experience with Greenford fhb hanwell regards sherif el saman
Visited April 2024
Review titled Greenford Avenue Fhp
Replied on 03 February 2025
Dear Mr El Saman, further to your review we had investigated to what went wrong. There was a learning point for us and we take all patient concern seriously. Once again thank you for raising your concern. With regards Practice Manager
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Review titled Always great service
Rated 5 stars out of 5
by Anonymous - Posted on 31 January 2024
I've never had any problems getting an appointment, especially a telephone appointment. Even this week I called pretty late in the day on a Monday and they managed to squeeze me in. Lovely staff and great service
Visited January 2024
Review titled Greenford Avenue Fhp
Replied on 07 March 2024
Dear Patient, thank you for rating us as five star and leaving a positive review appreciating the practice and service it provides. Your review is shared with the whole team. Thank you Practice Manager
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Review titled Exceptional Service
Rated 5 stars out of 5
by Patricia Dunne - Posted on 27 November 2023
I met an exceptional phlebotomist today who in all my years have never encountered a more skilled individual, I only wish I could name her she was absolutely brilliant.
Visited November 2023
Review titled Greenford Avenue Fhp
Replied on 04 December 2023
Dear Ms Dunne, thank you for giving us a five star and leaving a review. Your review has been shared with our phlebotomist and also with the whole team. You can check on our practice website, to find out the names of our team members : https://www.greenfordavenuefhp.co.uk/practice-information/meet-the-team/ Once again, thank you. Practice Manager
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Review titled I have a good GP surgery.
Rated 5 stars out of 5
by Nahid Soltanzadeh - Posted on 11 April 2024
Every time when I want an appointment I can access to my GP doctors quickly. The resptionists and the doctors are very careful and polite to me and I had no problem with them at any time of visiting them
Visited August 2023
Review titled Greenford Avenue Fhp
Replied on 11 April 2024
Dear Mr Soltanzadeh, thank you for giving us five star and leaving a review for the practice. We appreciate you leaving a review and acknowledging the good quality service we provide to our patients. This review will be shared with the entire team. Thank you Practice Manager
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Review titled Excellent Practice
Rated 5 stars out of 5
by Anonymous - Posted on 22 June 2023
My Phlebotomist was highly professional, reassuring, and friendly with a warm approach. She is good at her job with a soft hand that is never painful. I always look forward to getting my blood taken by her. Amazing Phlebotomist.
Visited June 2023
Review titled Greenford Avenue Fhp
Replied on 07 July 2023
Dear patient, thank you for mentioning that our practice is excellent and giving us five stars! Also your positive feedback and experience with our phlebotomist is highly appreciated. We have shared your review with the whole team and phlebotomist as well. We thank you once again for your review as such reviews boost our morale. Thank you Practice Manager