Great Harwood Medical Group
Great Harwood Health Centre, Water Street, Great Harwood, Blackburn, Lancashire, BB6 7QRContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Great Harwood Medical Group.
Reviews
-
Review titled Poor service
Rated 1 star out of 5
by Brian - Posted on 26 March 2024
Two telephone appointments booked and no phone calls. Practice noted on patient notes that I didn't turn up. I was waiting by the phone both times. Apparently they spoke to someone who wasn't me, broken data protection here
Visited March 2024
Review titled Great Harwood Medical Group
Replied on 28 March 2024
We are sorry to hear you did not receive a telephone consultation. We would like the opportunity to look into this so can you please email our Complaints Manager debbi.whitwell@nhs.net with your details.
-
Review titled appointments
Rated 2 stars out of 5
by Anonymous - Posted on 02 November 2023
By far the worst appointment system i know of it is almost impossible to get one just get told there are no appointment even though you ring every day at 8am and no online available think its time to move to another
Visited November 2023
Review titled Great Harwood Medical Group
Replied on 28 March 2024
We are sorry to hear you have faced difficulty obtaining an appointment by phoning the practice. We have appointments available which can be booked online if you are signed up to the NHS app. Alternatively you can submit an online consultation at:- https://patchs.ai/practice/greatharwoodmedicalgroup If you need assistance in registering for either or these services please contact our Reception team who will be happy to help.
-
Review titled Appointment Telephone system is a joke.
Rated 2 stars out of 5
by Anonymous - Posted on 20 October 2023
Tried 4 times to make an appointment to see a doctor and still haven't managed to get one. After waiting nearly an hour, twice the phone cut off both times, pressed 1 for the call back service twice and no call back.
Visited October 2023
Review titled Great Harwood Medical Group
Replied on 25 October 2023
We are sorry to hear you have had difficultly in contacting the practice by phone. If you email ghmg@nhs.net with your details we can look into the issue.