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Grange Park Health Centre

Dinmore Avenue, Blackpool, FY3 7RW

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Reviews

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  1. Review titled Poor Service

    Rated 2 stars out of 5

    by Gary Brown - Posted on 25 February 2025

    I received a letter to call the practice to book a routine appointment. I have tried multiple times over 3 weeks to be told there are none. I will not be trying again.

    Visited February 2025

    Report as unsuitable

    Review titled Grange Park Health Centre

    Replied on 04 March 2025

    Good Morning Mr Brown, Thank you for the feedback and I am sorry you feel that you have had a bad experience with the surgery. Our routine appointments do tend to get taken up very quickly in a busy surgery like this and I am sorry you could not get in. Following this review, one of the team contacted you and offered you an appointment with a doctor within 2 weeks through the enhanced access service, which is run outside of regular surgery hours. Unfortunately you declined that appointment because you didn't believe it would be significant and that any concerns you had would go to your consultant, but please be assured that this was offered. One of the learning points for the team here is that they can still offer the enhanced access service for those appointments, should there be none available in regular surgery hours. We will remind the full team of this for the future. I hope this addresses your concerns. Yours sincerely Gary Cunliffe Practice Manager

    Report as unsuitable