Grange Farm Medical Centre - Ratings and reviews
Reviews
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Review titled Impressed with the practice today, Nurse 10/10
Rated 5 stars out of 5
by Sue - Posted on 10 May 2024
Doctor was brilliant the nurse was extremely lovely, reception not very welcoming I would recommend certainly docs & Nurse
Visited May 2024
Grange Farm Medical Centre has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by David - Posted on 14 May 2024
This particular staff member was kind, friendly and accommodating, followed up on a weekly basis until my issue until resolved.
Visited May 2024
Grange Farm Medical Centre has not yet replied.
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Review titled Good practice
Rated 4 stars out of 5
by William Soroczyk - Posted on 13 April 2024
The doctor did my knee injections very well and professionally and made me feel at ease . I hope i get the same doctor when i need them doing again
Visited April 2024
Grange Farm Medical Centre has not yet replied.
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Review titled Excellent receptionist
Rated 4 stars out of 5
by Anonymous - Posted on 18 April 2024
I rang up querying results I haven’t received yet and described my issue was still on going. The receptionist took her time on the phone with me to find out whats happening and went out her way to make sure I got seen the next day and rang me before the surgery opened to get me a on the day appointment so I didn’t have to wait in the call queue to miss getting an appointment. This receptionist has always been helpful everytime I have a question and is always eager to help and puts the patient first. Not all receptionists there are like this and without this lady the practice wouldn’t be as good as it is.
Visited April 2024
Grange Farm Medical Centre has not yet replied.
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Review titled Patient centred
Rated 5 stars out of 5
by Aneela - Posted on 26 April 2024
I have always had a positive experience with my practice even during challenging times, my GPs and nursing team and reception have treated me as an individual and have applied a very patient centred approach, in the time they have they take time to listen and understand, however I am sad to hear one of our nurses are leaving as she was an exceptional member of the team as I can not name names in this review I would still like to give a shout out to our nursing team and grange farm. My GP practice is a person centred practice.
Visited April 2024
Grange Farm Medical Centre has not yet replied.
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Review titled Wonderful Nurse
Rated 4 stars out of 5
by V Bourne - Posted on 30 April 2024
Good experience with a brilliant nurse very caring & professional, also friendly and put me at ease.
Visited April 2024
Grange Farm Medical Centre has not yet replied.
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Review titled Satisfied
Rated 4 stars out of 5
by L.middleton - Posted on 30 April 2024
My experience with the doctors and nurses at the practice was very satisfactory. Extremely helpful and informative. But only the doctors and nurses mind you.
Visited April 2024
Grange Farm Medical Centre has not yet replied.
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Review titled Receptionist that day
Rated 4 stars out of 5
by Rachel Edwards - Posted on 04 April 2024
The receptionist I spoke to this particular day and the day before especially went above and beyond to help me something that other receptionist at this surgery don’t often do. She was kind helpful understanding and really helpful and did her upmost to help me as I had been really poorly and she made my situation very much easier for me because I was actually worrying about calling. She is a credit to your staff
Visited April 2024
Review titled Grange Farm Medical Centre
Replied on 18 April 2024
Dear Patient Thank-you for your lovely feedback, i shall pass this on to the team, we value your feedback it really does make a difference to feel appreciated for all the staff try to do to care in the best possible way for our patients. Thank-you Grange Farm Medical Centre
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Review titled Well woman review
Rated 5 stars out of 5
by Polly - Posted on 24 April 2024
I saw a member of staff today Extremely informative friendly approachable and professional, explained everything that was going to be done on my visit and any follow up that may be required depending on results Phlebotomy skills outstanding never felt a thing.
Visited April 2024
Grange Farm Medical Centre has not yet replied.
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Review titled no emergency appointments
Rated 1 star out of 5
by Anonymous - Posted on 20 May 2024
been trying to see someone for a very concerning breast lump for days. although calling at 8am, there’s no appointments and told to go to urgent care. who do not deal with such problems which the receptionists shouod know. it seems appointments are just given on a first come first serve basis on the day regardless or urgency. there’s no pre book appointment ever. i have a lot of issues i need to speak with a dr for and i just cannot get an appointment. including for this lump in my breast which is worrying me sick. it is neglectful at best.
Visited April 2024
Grange Farm Medical Centre has not yet replied.