Gladstone House Surgery - Ratings and reviews
Reviews
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Review titled Too many patients not enough staff
Rated 1 star out of 5
by Tracey Crosbie - Posted on 02 February 2024
It is next to impossible to book an appointment with a GP. Due to this I use eConsultation which are a game of ‘fastest finger first’. They open at 8:30am & seem to close two minutes later despite the website claiming they are open until 11am. I have been trying to complete my eConsultation for three days but despite clicking on the link provided between 8:30am - 8:40am eConsultations are closed for the day.
Visited February 2024
Gladstone House Surgery has not yet replied.
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Review titled Recieved a Consultants letter
Rated 1 star out of 5
by Mr Leslie Collinson - Posted on 05 October 2023
Recieved a consultants letter today abnormalities in my blood further tests. Tried to arrange this I'm now three hours in on thephone whete i was third in que for ever then second,first,call dropped.Tried again for an hour,unable to complete call. What is going on?
Visited October 2023
Gladstone House Surgery has not yet replied.
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Review titled Telephone grief
Rated 2 stars out of 5
by Barry Anderson - Posted on 12 September 2022
After being on hold for half an hour going through the call queue getting to number one, being number one for five minutes then to be told the call is being terminated and to call back later is so frustrating. When you phone back later you have no chance of getting an appointment. This needs to be looked at. This happened three times in the last two weeks.
Visited September 2022
Gladstone House Surgery has not yet replied.