Giffords Primary Care Ctr
Spa Road, Melksham, Wiltshire, SN12 7EAContact details and opening times
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Reviews
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Review titled What a joke
Rated 1 star out of 5
by Anonymous - Posted on 08 November 2023
We arrived for our 6 weeks checkup for our daughter. My wife got a text in the morning saying appointment at 2:45. We show up at 2:40 and it looks like the appointment for my daughter was at 2:30, so the doctor decided not to see us and reschedule. I took time off from work for this appointment, I am appalled by the lack of empathy shown. Why would you schedule a baby before the mother, send the mother the appointment time by text but not the baby and just flag her for a no show?
Visited November 2023
Giffords Primary Care Ctr has not yet replied.
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Review titled Appointment Booking Extremely Difficult
Rated 2 stars out of 5
by Christopher Jenkins - Posted on 30 August 2023
Rang for appointment took several calls taking 1.5 hours to eventually get through, to be told no further appointment available that day. Rang next morning (12 attempts and counting) but just getting engaged tone. Very poor.
Visited August 2023
Giffords Primary Care Ctr has not yet replied.
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Review titled Calling the Giffords
Rated 3 stars out of 5
by ROBERT RYAN - Posted on 06 June 2023
Called the Giffords today, Tuesday mid afternoon, to book an appointment to see a nurse. Was informed I was caller number ten on the waiting list. This was at 15.24. Got through to make my app at 15.52. my call last a little over 60 seconds. So Giffords, how would you rate your performance out of ten?
Visited June 2023
Review titled Giffords Primary Care Ctr
Replied on 08 June 2023
Thank you for taking the time to share your thoughts on this platform but it doesn’t look like we've had the opportunity to address your concerns directly according to our records. We constantly strive to improve our service so please do get in touch directly and we will do our best to address any issue raised. Due to GDPR we are unable to reply via a public platform. Thank you!