Gate Medical Centre
120 Washwood Heath Road, Birmingham, West Midlands, B8 1REContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Terrible Experience
Rated 1 star out of 5
by Umara - Posted on 31 March 2025
A Doctor booked me in with the pharmacist the next day. The pharmacist the next day told me she has no idea why, I didn’t need to see her, I need to see a nurse. I then booked in with nurse at the end of the week (Fri 21st). The pharmacist apologised profusely but it was a waste of both of our time, the fact that I didn’t even need that appointment. The Doctor did not justify that appointment with the pharmacist neither, she just booked it. 2 weeks later, I haven’t even had a call about my results, I had to call in this morning (31st March) to enquire. A non-clinician told me over the phone that I have very low Vit D and that the ECG came out clear. I would have appreciated a call from the doctor because this still doesn’t explain the symptoms I am having (that I originally booked in to diagnose). It seems the doctors are too busy for patients like me who genuinely only come in once a year or once every 2 years. It’s terrible.
Visited March 2025
Gate Medical Centre has not yet replied.
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Review titled Too much caring
Rated 5 stars out of 5
by Anonymous - Posted on 21 March 2025
I had an appointment at GMC .The pharmacist was very caring and i am obsessed with her the way she treats me
Visited March 2025
Gate Medical Centre has not yet replied.
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Review titled Lovely and helpful Staff
Rated 5 stars out of 5
by Sameer - Posted on 26 March 2025
I been to Gp practice this week, doctor listen to my problem and change my medication so i am satisfied because i am recovering, receptionist staff was also polite, thanks for gate medical centre, i would highly recommend new patients because doctors are well qualified and know how to deal with different disease's and health issues because i have so many health issues and doctor is dealing accordingly and efficiently to my health problems. Thanks for staff’s efforts.
Visited March 2025
Gate Medical Centre has not yet replied.
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Review titled Lovely and Cooperative Staff
Rated 5 stars out of 5
by Anonymous - Posted on 01 March 2025
i have some issues with stomach pain and lower abdominal pain so i went to see GP and she checked me referred some urine test and advised me for prostate and private parts check up which i done with male doctor, also in last month 1 occasion doctor referred me for my routine blood test but forms were not filled when i reached nurse room so then nurse still took my blood and filled the forms and authorised with doctor, so i am happy with the gate medical surgery staff, thanks to surgery staff for their kindness.
Visited February 2025
Gate Medical Centre has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Haider - Posted on 21 February 2025
Pharmacist was very helpful during consultation in providing relief and appropriate care that was quick and effective
Visited February 2025
Review titled Gate Medical Centre
Replied on 27 February 2025
Dear Haider, Thank you so much for your fantastic 5-star review! 🌟😊 We’re so glad to hear that our pharmacist was able to provide you with quick and effective care, and that you felt relieved and well-supported during your consultation. 🙌💙 Your feedback means a lot to us, and we’re happy we could help you with your needs. 💚✨ Take care, The Management Team Gate Medical Centre
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Review titled Don’t listen to what your saying
Rated 4 stars out of 5
by Anonymous - Posted on 28 February 2025
Recently had an appointment with the GP, did not listen to me at all and was very rude on the phone to me, was trying to explain the issue with a device that was given to me and the reading were incorrect yet it was still put on my file, now I have to book another appointment with the GP about this concern of mine
Visited February 2025
Gate Medical Centre has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Mahroof Begum - Posted on 01 March 2025
Got appointment on the same day, really helpful and supportive staff. Very understanding and organised environment
Visited February 2025
Gate Medical Centre has not yet replied.
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Review titled Need of improvement
Rated 3 stars out of 5
by Anonymous - Posted on 03 February 2025
appointment booking system through telephone is not easy call doesn't go through. call gets dropped. never any dr appointments available for emergencies.
Visited February 2025
Review titled Gate Medical Centre
Replied on 27 February 2025
Dear Patient, Thank you for sharing your feedback, and we sincerely apologize for the difficulties you've experienced with our appointment booking system. 🙏💙 We understand how frustrating it can be when calls don’t go through, and we apologize for any inconvenience caused. We are currently reviewing our telephony service and aim to upgrade our phone system in the next few months. This will include introducing automated callbacks and other enhancements to improve your experience. 📞✨ We also understand the importance of emergency appointments, and we will make sure to review our procedures to ensure we’re providing timely access to care when it's most needed. Your feedback is valuable, and we are committed to improving our services moving forward. 💡 If you need assistance with booking an appointment, please don’t hesitate to reach out directly, and we’ll be happy to help. Take care, The Management Team Gate Medical Centre
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Review titled great practice
Rated 5 stars out of 5
by Abdul razaq - Posted on 17 January 2025
great service always get seen on time and get to listened to about my symptoms couldnt ask much more from my surgery
Visited January 2025
Review titled Gate Medical Centre
Replied on 27 February 2025
Dear Abdul Razaq, Thank you so much for your wonderful 5-star review! 🌟😊 We’re thrilled to hear that you consistently have a positive experience with us and feel listened to during your visits. 🙌💙 Your feedback means the world to us, and we're so happy to know we’re meeting your expectations. We’ll continue to strive to provide the best care possible for you and all of our patients. 💚✨ Take care, The Management Team Gate Medical Centre
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Review titled Good pratice
Rated 5 stars out of 5
by Asif - Posted on 17 April 2025
Excellent services, excellent doctors and etc. Excellent nurses on duty roles and doctors high roles too.
Visited January 2025
Gate Medical Centre has not yet replied.