Ratings and reviews
Reviews
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Review titled Quick response
Rated 5 stars out of 5
by Cath - Posted on 23 April 2024
I looked for advice using the practice online form. I input details of my condition and and was surprised at the quick response which was a call from the surgery with an appointment for me to see the nurse. The practice nurse was running late but I understand that this will happen sometimes when staff are giving time to patients. I was dealt with appropriately with sensitivity and reassured about my condition.
Visited April 2024
Galleries Medical Practice has not yet replied.
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Review titled Caring practice
Rated 5 stars out of 5
by Peppermint Patty - Posted on 25 March 2024
Have recently had to ask for help with my son who has been experiencing emotional and mental health issues. We have gotten appointments quickly and the gps have been very sensitive and caring with him, making sure that we can access the extra support needed. Thank you
Visited March 2024
Galleries Medical Practice has not yet replied.
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Review titled Couldn't get drunk in a brewery.
Rated 1 star out of 5
by Guy McAulay - Posted on 14 March 2024
Turn up for in person appointment to be told that it's booked as telephone appointment. Show them the confirmation to be told that the person I've to 'see' is actually working from home so can't see me even if it were in person appointment. Get the call. She's there in the practice and would have happily seen me but I'm half way home by this. The 'Drunk in a brewery' saying comes to mind.
Visited March 2024
Galleries Medical Practice has not yet replied.
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Review titled E consulting
Rated 2 stars out of 5
by Janice Mitchell - Posted on 20 February 2024
Submitted a e consultation form 19/02,told I would have a reply the following day by 1830. Nothing recieved!!
Visited February 2024
Review titled Galleries Medical Practice
Replied on 28 February 2024
Thank you for taking the time to contact us. We are really sorry to hear this has happened. I've asked our complaints lead to contact you for further information so that this can be investigated further.