Ratings and reviews
Reviews
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Review titled Excellent practice
Rated 5 stars out of 5
by Tina R. - Posted on 19 July 2023
An amazing staff from reception nurses to the doctors.Friendly environment. Everyone are ready to help or to provide right information if necessary. I have been fortunated and blessed to be treated by one of the best doctor who saved my life!!Every time I was seen by this specific doctor I was welcomed, feeling comfortable and safe.Every time I receive right information, proper medication care by this excellent high skill doctor which I am grateful for paying attention to small details,going extra mile making sure that I am having support and medical care.
Visited July 2023
Review titled Furnace Green Surgery
Replied on 03 August 2023
Thank you for taking the time to leave a review and in particular for leaving such positive comments. I am pleased to hear that you think that we provide a welcoming environment and that we are able to respond to patient queries in an informed way. I will share your feedback with the whole team. Kind regards, Natalie Jones Practice Manager
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Review titled Excellent service
Rated 5 stars out of 5
by Julie - Posted on 19 April 2023
I have been registered at this surgery literally since I was born! The support I receive from my medical team here from the receptionists, the nurses, the GP's and those that specialising certain areas such as physiotherapy has always been superb.
Visited April 2023
Review titled Furnace Green Surgery
Replied on 28 April 2023
Many thanks for taking the time to leave such positive feedback, such comments are gratefully received by the team.
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Review titled Really lovely doctors
Rated 5 stars out of 5
by Alexandra - Posted on 06 March 2023
Everyone from reception staff to the doctors are fantastic caring and I always feel listened to really happy here
Visited March 2023
Review titled Furnace Green Surgery
Replied on 30 March 2023
Thank you for taking the time to leave feedback, and in particular thank you for leaving such positive remarks. I will share your comments with the whole team.
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Review titled Amazing service
Rated 5 stars out of 5
by annette Familton - Posted on 17 February 2023
The GP that I see and talk to regularly is amazing he takes time to listen and understand your worries and addresses them in a professional and polite manner
Visited February 2023
Review titled Furnace Green Surgery
Replied on 28 February 2023
Thank you for taking the time to leave feedback, and in particular for your positive remarks about the GP that you had an appointment with. Your comments will be shared with the team.
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Review titled Super service as usual
Rated 5 stars out of 5
by Chris - Posted on 08 February 2023
Went regarding what turned out to be a minor problem. Was told I needed a blood test - within 30 minutes I was having it!
Visited February 2023
Review titled Furnace Green Surgery
Replied on 28 February 2023
Thank you for taking the time to leave feedback. I'm pleased to hear you were seen swiftly by the appropriate members of the team.
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Review titled Excellent practice
Rated 5 stars out of 5
by ANNE K - Posted on 15 November 2022
Had my annual review with a Health Care Assistant and found her friendly, knowledgeable and through.
Visited November 2022
Review titled Furnace Green Surgery
Replied on 01 December 2022
Thank you for taking the time to leave feedback, and thank you for your positive comments about the Health Care Assistant that you had an appointment with. I will share your comments with the team.
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Review titled Prompt Interaction From Practice
Rated 4 stars out of 5
by CaringDaughter - Posted on 03 November 2022
Support sought for parent, the practice interacted promptly and have set wheels in motion for support. Kindness and reassurance given to me.
Visited November 2022
Review titled Furnace Green Surgery
Replied on 01 December 2022
Thank you for taking the time to leave feedback, we are delighted to hear that you that you were pleased with the service provided.
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Review titled Lovely practice
Rated 1 star out of 5
by Madge Taylor - Posted on 26 October 2022
I had left out I item on my last prescription and was running out of eye gel. The receptionist kindly put the prescription through for me. I'm so very grateful. Thankyou.
Visited October 2022
Review titled Furnace Green Surgery
Replied on 27 October 2022
Thank you for taking the time to leave feedback. I am pleased that the reception team were able to help you with your prescription query. Natalie Jones, Practice Manager
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Review titled Pleasant appointment help
Rated 5 stars out of 5
by PJB - Posted on 26 September 2022
I had a really positive and helpful response to a complicated appointment query. I was treated with patience and consideration.
Visited September 2022
Review titled Furnace Green Surgery
Replied on 30 September 2022
Thank you for taking the time to leave feedback, we are pleased to here you had such a positive experience when your query was being handled.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 10 February 2023
Through COVID and since I have always received an excellent service from this practice. You may have to wait a little longer for an appointment but that is now the norm across the country. Thank you to all the team.
Visited September 2022
Furnace Green Surgery has not yet replied.