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FRANCIS GROVE SURGERY

The Courtyard, 8 Francis Grove, Wimbledon, London, Greater London, SW19 4DL

Contact details and opening times

Patient ratings and reviews

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Help others by sharing your thoughts and experiences about FRANCIS GROVE SURGERY.


Reviews

Displaying 1 to 10 of 83

  1. Review titled Very helpful and time efficient

    Rated 5 stars out of 5

    by Anonymous - Posted on 28 April 2025

    France’s grove have been very responsive and helped quickly with any issues. I would recommend using their online feature to book appointments or get results as it’s much easier than waiting in line to call i usually got a response within 2 hours. Thanks for everything Francis Grove!

    Visited April 2025

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    FRANCIS GROVE SURGERY has not yet replied.


  2. Review titled Great practice

    Rated 5 stars out of 5

    by Anonymous - Posted on 01 April 2025

    Two of my three recent contacts over same issue have been exemplary, the first contact delivered by phone I think was not so good. My F2F contact w doctors excellent, kind considerate empathic focussed. Contact with receptionists on the three occasions very helpful and efficient and effective

    Visited April 2025

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  3. Review titled Extremely helpful practice

    Rated 5 stars out of 5

    by Paul Lambden - Posted on 01 April 2025

    I had concerns and contacted the practice, where my call was prioritised after missing the allocated appointments. I was then able to see a doctor the next day who carried out an examination and escalated to a consultant for other tests to be undertaken. Great that a thorough review is now underway.

    Visited April 2025

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  4. Review titled Difficulty in booking the daily appointment

    Rated 4 stars out of 5

    by Anonymous - Posted on 28 April 2025

    The appointment service seems to be too busy. At 8am, the appointment telephone waiting list is over 25. It took over 20 minutes wait on the phone line. There is a fear that I might be excluded after the last appointment slot was reached before my call was answered. Also, there has been many locum doctors who are not ideal for a family gp service. Maybe more salaried doctors is the answer to both above concerns. On a minor point, there is a large turnover of receptionists. Some of them appeared to be untrained and presented poorly at their job.

    Visited April 2025

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    FRANCIS GROVE SURGERY has not yet replied.


  5. Review titled Professional and friendly staff

    Rated 5 stars out of 5

    by Anonymous - Posted on 01 April 2025

    The doctor treated me with respect and compassion. She listened and offered reassurance and treatment.

    Visited March 2025

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    FRANCIS GROVE SURGERY has not yet replied.


  6. Review titled Great access to amazing Doctors

    Rated 5 stars out of 5

    by Alison Thom - Posted on 01 April 2025

    Anytime we have required to see a Doctor we have been accommodated and been seen promptly. Our daughter was not well recently and she was seen quickly and given treatment. We are very grateful for the kindness, care and methodical treatment for her and getting her better.

    Visited March 2025

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    FRANCIS GROVE SURGERY has not yet replied.


  7. Review titled Great practice.

    Rated 5 stars out of 5

    by Anonymous - Posted on 28 April 2025

    Staff are understanding and helpful. My latest doctor is superb. I get prompt appointments as well. Communicating with the surgery is always easy and quick.

    Visited February 2025

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    FRANCIS GROVE SURGERY has not yet replied.


  8. Review titled Excellent health care

    Rated 5 stars out of 5

    by Peter West - Posted on 23 April 2025

    I had a problem with the medication prescribed by the consultant to whom I had been referred. I saw one of the doctors at Francis Grove who had been treating me over the last six months. After a careful examination of my many tests, she prescribed a different medication. When you are in considerable pain with an illness whose cause in not clear it is good to know one can rely on the thoughtful and carefully considered judgement of the doctors at Francis Grove. I am now recovering, hopefully permanently. Also very helpful was the exceptional physio at the Francis Grove surgery which not only provide very well thought out exercises but also provided valuable insights leading to the most likely diagnosis.

    Visited January 2025

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    FRANCIS GROVE SURGERY has not yet replied.


  9. Review titled Great GP practice

    Rated 5 stars out of 5

    by Anonymous - Posted on 31 January 2025

    Following my initial consultation I was referred on for various tests which were on specific dates and times. I didn't have to wait for long for each appointment, I was seen a few minutes after I arrived which was very helpful and meant I didn't have to take too much time off work. The GPs had good 'bedside' manner and thorough, I felt, in their diagnosis. I would highly recommend this surgery.

    Visited January 2025

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  10. Review titled Fantastic Practice

    Rated 5 stars out of 5

    by Marcio - Posted on 01 February 2025

    Nurse was very good, patience, very professional engaged in conversation, a real joy to be treated by such a professional

    Visited January 2025

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    FRANCIS GROVE SURGERY has not yet replied.