Four Acre Health Centre
Burnage Avenue, Clock Face, St. Helens, WA9 4QBContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Lack of Attempt to resolve any issue
Rated 1 star out of 5
by Anonymous - Posted on 07 April 2025
When a genuine mistake was made on my part I arrived late , the connection on the call booking the appointment was spotty and possibly misheard the time , however beside this fact, I still arrived within 10 minutes of the correct time , as I thought it was 15 minutes later than it should of been , due to their policy of not allowing lateness more than 5 minutes I was told to rebook by the doctor and supervisor, both spent upwards of 10-15 minutes reviewing the call made to book with me , in an attempt to prove me wrong and prevent me from having the appointment , there was no attempt to work around this, I felt as if I was being dealt with in a disrespectful manor as there most definitely more time spent preventing me from seeing the doctor for a routine appointment to discuss whether a medication was right for me of which it isn’t and I required immediate help to fix this , I was not presented any other option that to rebook another day when I had already taken all the time off work to see then doctors that I could afford, I felt as if no option was explored and simply that the supervisor was running through every option in the way of denying me anything other than seeing the doctor , I feel as if after the first time I did not agree with her decision I was simply pushed back against with no real help or understanding of my situation, the most disrespectful part was seeing the time wasted in achieving this instead of spending it allowing me help.
Visited April 2025
Four Acre Health Centre has not yet replied.
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Review titled Helpful Service
Rated 4 stars out of 5
by John Kinsella - Posted on 17 May 2023
On Tuesday 16/5/2023 I contacted the surgery to book a doctors appointment. The receptionist (male) advised there was no appointments left for the day, he asked me a few questions regarding my issues and really did help me, by finding me an appointment with an out of house practice. The practice then advised I should have an X-ray to help diagnose the issues I was experiencing. The practice contacted my surgery who promptly arranged an X-ray for me. Thank you to the male receptionist (apologies I can’t recall his name) who I’m grateful to for arranging my appointment. A really great service Kind regards
Visited May 2023
Four Acre Health Centre has not yet replied.
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Review titled Can do better
Rated 1 star out of 5
by Alison Colquitt - Posted on 13 June 2023
After being ignored for request for wheelchair assessment I got one elsewhere within the month not happy with this surgery my partner is more use
Visited May 2023
Four Acre Health Centre has not yet replied.